Console seems to be missing some features
Question
I logged on to Console, but I don't see the Manage Agents link. Why not?
Answer
That usually means that you’ve been assigned a role that doesn't give you access to the Manage Agents link. That link is only visible to specific roles (and, by extension, specific agents).
For more information about agents and agent roles, see Console Roles and Permissions.
Updated over 2 years ago