📘

This article applies to the following Customer Insights roles: Developer

Like many of the elements used in Customer Insights, text tiles are aptly-named: they provide a way to add text (and, if you want to get fancy, links and images) to a Dashboard. This can be a way to pass useful information to Dashboard users: for example, you could have a text tile that explains the use of the Dashboard or a text tile that includes contact information should a user have questions about the Dashboard or - well, you know where we’re going with this.

To add a text tile, click Text to display the Add Text dialog box:

The Add Text dialog box enables you to give your tile a title, a subtitle, and the text itself. Note that none of these items are required; if you want, you can create a text tile that consisted solely of a title. If you use all three elements, however, your tile will look something like this:

That’s pretty handy in and of itself. However, in addition to a “plain vanilla” text tile like the one shown above, you can also use the editor to spruce things up a bit. Within the Add Text editor, you have the following formatting options available to you:

These configuration options are described below.

Bold

Puts the selected text in boldface:

Italic

Puts the selected text in italics:

Quote

Styles the selected text as a blockquote:

Code

Styles the selected text as code (black text on a gray background):

When working with the code style, be aware that the style does not care about line breaks; the sample text above originally looked like this (with the ``` representing the code style formatting):

``` 
This text is styled as code. 
Note that even though the 
original text has line breaks, 
those line breaks  are not displayed.  
```

To keep the line breaks, you need to apply the code style to each line individually:

Link

Provides a way to insert hyperlinks on a Dashboard:

There’s a bit of a trick involved in creating a hyperlink. To begin with, click the Link icon; that displays the following in your note:

[](url)

Inside the square brackets, type the text you want to display onscreen. For example, to display Education Center, type the following (the red type is used for emphasis):

[Education Center](url)

Next, replace url with the URL you want to link to:

[Education Center](https://educationcenter.janrain.com)

Click Save, and you’ll have your hyperlink.

Bulleted list

Styles the selected text as a bulleted list:

And yes, you can create a nested list. Start by creating a regular bulleted list; in the editor, it will look similar to this:

* Bullet  
* Bullet 1  
* Bullet 1  
* Bullet 2

Now, add two spaces in front of the bullets (1a and 1b) you want to indent:

* Bullet  
  * Bullet 1  
  * Bullet 1  
* Bullet 2

Here’s the finished product:

Numbered list

Styles the selected text as a numbered list: