Email Verification Required screen (v2) overview

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If you're looking for the Hosted Login v1 version of this screen, see Email Verification Required v1.



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This screen only appears if you are using Customer Care Portal and you use the portal to send a please-verify-your-email-address message to a user. Otherwise, Hosted Login v2 users employ the new access-code based workflow for verifying email addresses.


The resendVerificationSuccess screen appears after a user enters an email address on the verifyEmail screen and then clicks Send. Note that the resendVerificationSuccess screen does not disappear after a few seconds; instead it remains onscreen, and it’s up to the user to navigate away from it.


Verify email screen flow

The following graphic shows how the verifyEmailSuccess screen fits into the Verify Email flow:


See also