Jump to Content
Guide
Release notes
Guide
Guide
Release notes
Access schema API operations
Search
Welcome
Welcome to Identity Cloud
How Identity Cloud works
Feature list
Key concepts and terms
Identity Cloud REST API index
Status and support
End of Life & FAQ
Migration Guide
Verify Identity Cloud operational status
Get started
Before you begin
Get Started guides
Supported web browsers
Set up Hosted Login
Verify components
Get an administrative access token
Create a token policy
Create a login policy
Create or modify a login client
Configure application client settings
Make an authorization request
Configure CNAMEs
Redirect Hosted Login links
Configure social login
Next steps
Upgrade to Hosted Login v2
Set up an API-based implementation
Complete traditional login and registration
Complete social login and registration
Merge accounts
Link or unlink accounts
Verify an email address
Reset a password
Update a user profile
Exchange an authorization code
JavaScript SDK implementation guide (legacy customers only)
Introduction to the JavaScript SDK
Reference implementation
Configuration and acceptance testing
Step-by-step guide to deploying the JavaScript SDK
Production launch process
Flow versions
Manage registration sessions
Configure Customer Insights portal access
Customer Insights access permissions
Test Hosted Login on the OpenID Connect Playground
Identity Cloud features
Hosted Login
Introduction to Hosted Login
Introduction to Hosted Login v2
Integrate OpenID Connect apps
Supported features
Version history
OpenID Connect and OAuth 2.0
An introduction to OAuth 2.0 and OpenID Connect
Discovery document
Token reference
Scopes and claims
JSON web keys
Convert Unix epoch time
Two-factor authentication (2FA)
Introduction to 2FA
2FA and user registrations
2FA and user logins
Unfinished 2FA sessions
Users with a verified mobile number but no verified email address
Introduction to trusted devices
The device part of a trusted device
The "Trust this device" checkbox
Two-factor authentication options
Client reputation
Risk-based authentication
Webhooks v3
Introduction to Webhooks v3
Determine if you need Webhooks v3
Webhooks v3 and Webhooks v2 differences
Migrate to Webhooks v3
Webhooks v3 event delivery process
Undelivered events
Introduction to Webhook event filters
What a Webhook event filter can filter on
Webhook event filters and personal information
Webhooks v3 glossary
SIEM event delivery (legacy customers only)
Introduction to SIEM event delivery (legacy customers only)
Identity Cloud SIEM events (legacy customers only)
How the SIEM event delivery service works (legacy customers only)
JavaScript SDK logins and registrations
JavaScript SDK registration overview
JavaScript SDK registration components
JavaScript SDK access tokens and codes
JavaScript SDK transactional emails
Social login and registration
Introduction to custom providers
Data integration and migration
Data integration with Integration Bus
Standard data migration services
Custom data migration services
Data mapping
Reporting and analytics
Introduction to Customer Insights
Customer Insights events
Customer Insights glossary
Directory-derived and event-derived data
Upgraded and legacy Dashboards
Unique password enforcement
Introduction to unique password enforcement
Password enforcement and entity types
Password enforcement and user accounts
How password enforcement affects the user experience
Identity Cloud Console
Introduction to the Console
Console audit logs
Console Registration Builder
User profile searches
Search history and search filters
Applications and API clients
API clients and permissions
Application and API client settings
Protect Capture redirects
REST APIs
Additional Authentication API examples
Additional Configuration API examples
Additional Entity and Entity Type API examples
Additional Social API examples
Manage user logins and registrations
Manage two-factor authentication (2FA)
Enable and disable 2FA
Modify 2FA registration forms
Require 2FA on every login
Add 2FA messages to a flow
View 2FA messages
Modify a 2FA message
Create a localized 2FA message
Format 2FA emails by using CSS
Manage trusted devices
Modify the trusted device time-to-live value
Untrust a device
Manage email addresses and mobile device numbers in Hosted Login v2
Modify an email address or mobile number
Validate a mobile number
Use email address verification without 2FA
Manage unique password enforcement
Configure unique password enforcement
Modify the "Password is not acceptable" error message
Unique password enforcement cheatsheets
Manage JavaScript SDK single sign-on
JavaScript SDK Single Sign-on overview
Manage JavaScript SDK single sign-on for the registration UI
Manage JavaScript SDK single sign-on for the registration APIs
Configure Customer Care Portal settings
Manage Hosted Login clients and policies
Create an OIDC login client
Create a Hosted Login configuration client
Add a redirect URI to a login client
Add scopes to a token policy
Modify token lifetimes
Create custom claims
List login policies
Create a login policy
Modify a login policy
Delete a login policy
List token policies
Create a token policy
Modify a token policy
Delete a token policy
Login with a mobile number instead of an email address
Manage social logins and social login providers
Configure social login in Hosted Login
Configure social login by using the Social Login Dashboard
Manage custom providers
Create a social login provider
Select a social login application
Create a custom provider
Map custom provider attributes
Enable a custom provider
Modify the authn_context property
List custom providers
View a custom provider
Modify a custom provider
Delete a custom provider
Use Etags to check for custom provider updates
Create a SAML authentication application
Manage social sharing (legacy customers only)
Configure social sharing
Enable or disable social sharing counts
Manage user profiles and user accounts
Manage user profiles in Console
View user profiles
Create a user profile
Manage the property attribute
Manage the full user record
Resend an email verification notice
Reset a user password
Delete a user profile
Export audit data
Export user data
Manage schemas in Console
View a schema
Export a schema
Copy a schema
Create a schema
Delete a schema
Add an attribute to a schema
Copy an attribute within a schema
Delete an attribute from a schema
Search for user profiles in Console
Modify display attributes
Suppress default and empty searches
Create a search query
Configure target search values
Use wildcard characters
Use Boolean operators
Search for user profiles
Create a search query with Guided Search
Access the search history
Create a search filter
Modify, rename, or delete a search filter
Manage schemas and profiles with the REST APIs
Manage schemas with the REST APIs
Query or import large data sets
Manage monitoring and security
Monitor user profile activity with Webhooks v3
Enable, disable, or delete webhook subscriptions
Configure webhook subscriptions
Create a webhook event filter
Validate a webhook event filter
Webhooks v3 event filter examples
View webhook data in the events store
Schedule redelivery for a failed webhook event
Bulk export of failed webhook events
Configure a webhook listener endpoint
Monitor user profile activity with Webhooks 2.0
Monitor events with SIEM event delivery (legacy customers only)
Activate or deactivate SIEM event feeds (legacy customers only)
Configure Amazon S3 buckets (legacy customers only)
Download SIEM event data (legacy customers only)
Manage SIEM event public keys (legacy customers only)
Block SIEM events (legacy customers only)
Import SIEM events into Splunk (legacy customers only)
Manage Console audit logs
Audit logs overview
Use search filters with audit logs
Use the Search Logs field with audit logs
Combine search filters and the Search Logs field
Clear audit log search filters
View audit log search results
Manage Console agents
Create an agent
Accept an agent invitation
Change your agent password
Assign multiple roles to an agent
Block access for an agent
Restrict agent activity by profile type
Delete an agent
Create and configure agent groups
Search for agents
Export agent data
Certificate Authority policy
Manage analytics and reporting
Customer Insights training videos
Find information in Customer Insights
Find information on the home page or the Browse menu
Find information using folders and perspectives
Search for information
Work with Customer Insights reports
Use toolbars and status bars
Configure Explore options
Configure Look options
Configure Dashboard options
Use filters
Interact with visualizations
Manage data tables
View daily profile counts and changes
Organize Customer Insights reports by using boards
Create a board
Modify or delete a board
Search for boards
Manage access to boards
Schedule, send, or download Customer Insights data
Create conditional alerts
Schedule data delivery for legacy Dashboards
Schedule data delivery for upgraded Dashboards
Schedule data delivery for Looks
Send a legacy Dashboard report
Send an upgraded Dashboard report
Send a Look report
Download a legacy Dashboard report
Download an upgraded Dashboard report
Download a Look report
Manage Customer Insights Looks and Explores
Add dimensions
Add measures
Add filters
Add pivots
Add row and column totals to a data table
Add table calculations to a data table
Modify data table row and column limits
Select a visualization
Manage Customer Insights Dashboards
Configure Dashboard settings
Create and name a Dashboard
Add a query tile to a Dashboard
Add a Look tile to a Dashboard
Add a note to a tile
Edit a tile
Add a text tile to a Dashboard
Format text tiles
Move and resize tiles
Manage Customer Insights filters
Filters overview
Add a filter to a Dashboard
Require a filter to run a Dashboard
Limit filters to a single clause
Link filters
Use null or empty values in a filter
Manage applications and API clients
Manage applications in Console
View application information
View global settings
Modify global settings
Create a global setting
Remove a global setting
Access property settings from the Manage Application page
Manage properties in Console
Search for properties
Create a property
Copy a property
Manage property features
Manage IP allow lists
View a client secret
Change a client secret
Delete a property
Modify property settings
Add a property setting
Remove a property setting
Rename a property
Contact support if you need to change an owner client secret
Export global and property settings by using Console
Export global and property settings overview
Export settings for all your properties
Export global and property settings for a set of properties
Manage the user experience
Manage flows in Registration Builder
Search for flows
Create a flow
Edit a flow
Copy a flow
Restore a flow
Promote a flow
Delete a flow
Manage fields in Registration Builder
Create a field
Configure select menus and radio buttons
Add data validations
Copy a field
Delete a field
Manage forms in Registration Builder
Create a form
Edit a form
View form usage examples
Copy a form
Delete a form
Manage screens in Registration Builder
Create a screen
Copy a screen
Edit a screen
Delete a screen
Manage the Hosted Login user experience
Add a field to a Hosted Login form
Create a field and add it to a Hosted Login form
Change the target of a Hosted Login link
Create a Hosted Login link
Customizations
Customize Hosted Login
Change your logo
Change your favicon
Add custom CSS stylesheets
JavaScript Injection
Add fonts
Modify screen text
Localize screen text
Add a custom link to a Hosted Login screen
Use plurals or objects in custom claims
Customize transactional emails
Modify transactional emails
Modify the transactional email service
Prevent emails from being labeled as spam
Customize JavaScript SDK logins and registrations
Manage custom fields
Modify the user experience flow
Add validations and related logic
Modify form styles and appearance
Add languages and locales
Manage multiple sites and brands
Customize JavaScript SDK social logins
Modify the user data retrieved during social login
Change your application domain
Modify the social login UI
Integrate third-party analytics
Assign social login scopes
Use progressive permissioning with Facebook
Add a custom OpenID Connect provider
Map social login accounts
Hosted Login screens reference
Hosted Login v1 screens overview
Account Created screen (v1) overview
Account Marked for Deletion screen (v1) overview
Additional Information Required screen (v1) overview
Complete Social Registration screen (v1) overview
Create Account screen (v1) overview
Email Has Been Verified screen (v1) overview
Email Verification Code Not Valid screen (v1) overview
Email Verification Required screen (v1) overview
Forgot Password screen (v1) overview
Logout Success screen (v1) overview
Manage Account Security screen (v1) overview
Manage Personal Data screen (v1) overview
Manage Privacy Settings screen (v1) overview
Manage User Profile screen (v1) overview
Merge Social Account screen (v1) overview
Merge Traditional Account screen (v1) overview
Password Has Been Changed screen (v1) overview
Password Reset Instructions screen (v1) overview
Password Reset Link is Invalid screen (v1) overview
Profile Updated screen (v1) overview
Request Personal Data screen (v1) overview
Reset Password screen (v1) overview
Sign-in screen (v1) overview
Sign-in Success screen (v1) overview
Terms of Service screen (v1) overview
Thank You for Visiting screen (v1) overview
User Consent Required (v1) screen overview
Verification Email Sent screen (v1) overview
Hosted Login v1 screens text reference
Account Created screen (v1) text reference
Account Marked for Deletion screen (v1) text reference
Additional Information Required screen (v1) text reference
Complete Social Registration screen (v1) text reference
Create Account screen (v1) text reference
Email Has Been Verified screen (v1) text reference
Email Verification Code Not Valid screen (v1) text reference
Email Verification Required screen (v1) text reference
Forgot Password screen (v1) text reference
Logout Success screen (v1) text reference
Manage Account Security screen (v1) text reference
Manage Personal Data screen (v1) text reference
Manage Privacy Settings screen (v1) text reference
Manage User Profile Screen (v1) text reference
Merge Social Account screen (v1) text reference
Merge Traditional Account screen (v1) text reference
Password Has Been Changed screen (v1) text reference
Password Reset Instructions screen (v1) text reference
Personal Data Requested screen (v1) text reference
Profile Updated screen (v1) text reference
Reset Password Link is Invalid screen (v1) text reference
Reset Password screen (v1) text reference
Sign-In screen (v1) text reference
Sign-In Success screen (v1) text reference
Terms of Service screen (v1) text reference
Thank You for Visiting screen (v1) text reference
User Consent Required screen (v1) text reference
Verification Email Sent screen (v1) text reference
Hosted Login v1 screens CSS
Account Created screen (v1) CSS
Account Marked for Deletion screen (v1) CSS
Additional Information Required screen (v1) CSS
Complete Social Registration screen (v1) CSS
Create Account screen (v1) CSS
Email Has Been Verified screen (v1) CSS
Email Verification Code Not Valid screen (v1) CSS
Email Verification Required screen (v1) CSS
Forgot Password screen (v1) CSS
Logout Success screen (v1) CSS
Manage Account Security screen (v1) CSS
Manage Personal Data screen (v1) CSS
Manage Privacy Settings screen (v1) CSS
Manage User Profile screen (v1) CSS
Merge Social Account screen (v1) CSS
Merge Traditional Account screen (v1) CSS
Password Has Been Changed screen (v1) CSS
Password Reset Instructions screen (v1) CSS
Password Reset Link is Invalid screen (v1) CSS
Personal Data Requested screen (v1) CSS
Profile Updated screen (v1) CSS
Reset Password screen (v1) CSS
Sign-In screen (v1) CSS
Sign-in Success screen (v1) CSS
Terms of Service screen (v1) CSS
Thank You for Visiting screen (v1) CSS
User Consent Required screen (v1) CSS
Verification Email Sent screen (v1) CSS
Hosted Login v1 CSS legacy classes
body class
h1, h2, h3, h4, h5, h6, p, a, span class
h1, h2, h3 class
p class
a class
button class
#logo-class
#main-container class
#floating-container class
#header-container class
#content-container class.
.footer-container class
.auth-screen, .auth-success-screen class
#social-login-buttons class
.form-action-buttons class
.profile-management-card class
.profile-management-row class
.card-body class
.card-heading class
.profile-header > div class
.screen-heading class
.manage-screen class
.auth-success-screen class
.success-check class
.button-danger class
.action-card class
.button-secondary class
Hosted Login v2 screens overview
2FA Required screen (v2) overview
Account Created screen (v2) overview
Account Marked for Deletion screen (v2) overview
Additional Information Required screen (v2) overview
Complete Social Registration screen (v2) overview
Create an Account screen (v2) overview
Email Has Been Verified screen (v2) overview
Email Verification Code Not Valid screen (v2) overview
Email Verification Required screen (v2) overview
Forgot Password screen (v2) overview
Login Access Code Required screen (v2) overview
Logout Success screen (v2) overview
Manage Account Security screen (v2) overview
Manage Personal Data screen (v2) overview
Manage Privacy Settings screen (v2) overview
Manage User Profile screen (v2) overview
Merge Social Account screen (v2) overview
Merge Traditional Account screen (v2) overview
Password Has Been Changed screen (v2) overview
Password Reset Instructions screen (v2) overview
Password Reset Link is Not Valid screen (v2) overview
Registration Access Code Required screen (v2) overview
Request Personal Data screen (v2) overview
Reset Password screen (v2) overview
Sign-in screen (v2) overview
Sign-in Success screen (v2) overview
Terms of Service screen (v2) overview
Thank You for Visiting screen (v2) overview
User Consent Required screen (v2) overview
Verification Email Sent screen (v2) overview
Hosted Login v2 screens text reference
2FA Required screen (v2) text reference
Account Created screen (v2) text reference
Account Marked for Deletion screen (v2) text reference
Additional Information Required screen (v2) text reference
Complete Social Registration screen (v2) text reference
Create Account screen (v2) text reference
Email Has Been Verified screen (v2) text reference
Email Verification Code Not Valid screen (v2) text reference
Email Verification Required screen (v2) text reference
Forgot Password screen (v2) text reference
Login Access Code Required screen (v2) text reference
Logout Success screen (v2) text reference
Manage Account Security screen (v2) text reference
Manage Privacy Settings screen (v2) text reference
Manage Personal Data screen (v2) text reference
Manage User Profile screen (v2) text reference
Merge Social Account screen (v2) text reference
Merge Traditional Account screen (v2) text reference
Password Has Been Changed screen (v2) text reference
Password Reset Instructions screen (v2) text reference
Reset Password Link is Invalid screen (v2) text reference
Request Personal Data screen (v2) text reference
Registration Access Code Required screen (v2) text reference
Reset Password screen (v2) text reference
Sign-in screen (v2) text reference
Sign-in Success screen (v2) text reference
Terms of Service screen (v2) text reference
Thank You for Visiting screen (v2) text reference
User Consent Required screen (v2) text reference
Verification Email Sent screen (v2) screen text
Hosted Login v2 screens CSS
2FA Required screen (v2) CSS
Account Created screen (v2) CSS
Account Marked for Deletion screen (v2) CSS
Additional Information Required screen (v2) CSS
Complete Social Registration screen (v2) CSS
Create Account screen (v2) CSS
Email Has Been Verified screen (v2) CSS
Email Verification Code Not Valid screen (v2) CSS
Email Verification Required screen (v2) CSS
Forgot Password screen (v2) CSS
Login Access Code Required screen (v2) CSS
Logout Success screen (v2) CSS
Manage Account Security screen (v2) CSS
Manage Privacy Setting Screen (v2) CSS
Manage User Profile screen (v2) CSS
Manage Personal Data Screen (v2) CSS
Merge Social Account screen (v2) CSS
Merge Traditional Account screen (v2) CSS
Password Has Been Changed screen (v2) CSS
Password Reset Instructions screen (v2) CSS
Password Reset Link is Invalid screen (v2) CSS
Registration Access Code Required screen (v2) CSS
Request Personal Data screen (v2) CSS
Reset Password screen (v2) CSS
Sign-In screen (v2) CSS
Sign-In Success screen (v2) CSS
Terms of Service screen (v2) CSS
Thank You for Visiting screen (v2) CSS
User Consent Required screen (v2) CSS
Verification Email Sent screen (v2) CSS
Hosted Login v2 CSS classes
action-card class
additional-actions-container class
aic-control cancel-link class
aic-control logout class
alternate-credentials class
auth-screen content-wrapper class
auth-success-screen content-wrapper class
card-body class
card-heading class
chevron left class
chevron right class
content-wrapper class
flex-quad-body class
flex-quad-header class
flex-row class
footer-container class
footer-extra-text class
footer-text class
forgot-password-link-aic-control class
form-action-buttons class
help-link class
help-text class
manage-screen content-wrapper class
profile-data card-icon class
profile-header class
profile-header-text class
profile-management-container class
profile-management-container profile-policy class
profile-management-container profile-security class
profile-privacy card-icon class
profile-security card-icon class
provider-identiy-box class
register-button class
registration-acceptance class
screen-description class
screen-heading class
secondary aic-control class
sign-in-button class
social-login-buttons class
social-signin class
traditional-registration class
traditional-signin class
Hosted Login technical reference
Hosted Login authorization request reference
Supported authorization grant types
Authorization code + PKCE grant type
Authorization code for web apps grant type
Supported response types
Supported response modes
Secure audience injection and the resource parameter
Push claims
Optional authorization request parameters
Return standard and custom claims
Hosted Login configuration reference
Authorization rules
Supported mobile phone regions and calling codes
Default user schema
Transactional email sources
Cookies and local storage
When 2FA is required
Default 2FA messages
Application client settings
Supported languages and locales
View userinfo information
Logout from Hosted Login
Hosted Login sessions
Configure the session
Hosted Login session checking
The logout button
OIDC end_session_endpoint
Administrative session management
Global token revocation
Track session activity
Social login technical reference
Social login configuration guides
Amazon social login guide
Sign-in with Apple social login guide
DocCheck social login guide
Doximity social login guide
Facebook social login guide
Flickr social login guide
Google social login guide
Instagram social login guide
LINE social login guide
Retrieve user information with LINE Profile+
LinkedIn OAuth 2.0 social login guide
LiveJournal social login guide
MediKey social login guide
Microsoft Online social login guide
Microsoft Active Director Federation Services social login guide
Okta social login guide
PayPal social login guide
Ping social login guide
QQ social login guide
Renren social login guide
Sina Weibo social login guide
Snapchat social login guide
swiss-rx social login guide
Twitter social login guide
VMware Identity Manager social login guide
WeChat social login guide
Yahoo! Japan social login guide
Yahoo! OAuth 2.0 social login guide
Yahoo! social login guide
Console technical reference
Console reference topics
Audit log activity reference
Agent roles reference
Customer Insights technical reference
Customer Insights Explore reference
App Dim Explore
Clients Dim Explore
Date Dim Explore
Events Fact Explore
IDP Dim Explore
Location Dim Explore
Profile Dim Explore
Profile Fact Explore
Time Dim Explore
User Agent Dim Explore
Customer Insights Dashboard reference
Customer Insights filter operators
Customer Insights visualizations
Legacy table visualization
Bar visualization
Column visualization
Scatterplot visualization
Line visualization
Area visualization
Pie visualization
Map visualization
Single value visualization
Funnel visualization
Timeline visualization
Static map visualization (regions)
Static map visualization (points)
Donut multiples visualization
Single record visualization
Boxplot visualization
Table visualization (new)
Waterfall visualization
Word cloud visualization
Webhooks v3 technical reference
Webhooks v3 reference topics
Webhooks v3 HTTP request
Webhooks v3 HTTP headers
Webhooks v3 security event tokens
Webhooks v3 JSON web keys
Webhooks v3 supported event filter keywords
Fields and attributes technical reference
Field reference
Text input field
Email field
Password field
Checkbox field
Radio buttons field
Select menu field
Text area field
Date select field
Read-only field
Hidden field
multiIdentifierAuth field
Translatable string field
Common field attributes
Type-specific field attributes
Advanced field options
Field validations
Schema data types
boolean data type
date data type
datetime data type
decimal data type
integer data type
ipAddress data type
json data type
object data type
plural data type
string data type
Identity Cloud data validations
Suppressed words validation
Suppressed email domains validation
Format validation
Match validation
Maximum length validation
Minimum length validation
Required validation
Unique validation
Allowed words validation
Client function name validation
Custom client setting validation
Data validation rules
Configure form validation rules
Attribute constraints
SIEM event delivery technical reference
SIEM event delivery reference topics (legacy customers only)
SIEM event details (legacy customers only)
Sample SIEM event notifications (legacy customers only)
REST API technical reference
REST API reference topics
API client allow lists
Use different scopes in your configuration access tokens
List locales
Authentication API operations
Exchange an authorization code
Complete social login
Complete traditional login
Complete social registration
Complete traditional registration
Update a user profile
Request a reset password link
Verify an email address
Link a social login identity to a user profile
Unlink a social identity
Get an access token
Get an authorization code
Get a verification code
Use a verification code
Entity API operations
Count user profiles
Create a user profile
Create multiple user profiles
Delete a user profile
Invalidate a user session
Modify a user profile
Replace a user profile
Search for user profiles
View a user profile
Entity type and attribute API operations
View your entity types
View an entity type
Create an entity type
Create an attribute
Delete an attribute
View your validation rules
Create a validation rule
Delete a validation rule
Assign constraints to an attribute
Manage password history settings
Access schema API operations
Create an access schema
Delete an access schema
Get an access schema
Social login provider API operations
Assign social login providers
Get your configured social login providers
Get your social login providers
Social login setting API operations
Add a domain to a domains allow list
Get social login application settings
Modify a domains allow list
Modify social login application settings
Get your domains allow list
Social login tokens and authentication API operations
Exchange a social login token for an access token
Authenticate a social login
Social login user profile API operations
Remove a social login provider from a user profile
Add a social login provider to a user profile
User experience technical reference
Default JavaScript SDK registration experience
JavaScript SDK screens overview
JavaScript SDK screens reference
JavaScript SDK email overview
JavaScript SDK email reference
JavaScript SDK best practices
Janrain Template Language (JTL)
JavaScript APIs
Registration JavaScript API
Registration JavaScript API events
Registration JavaScript API settings
Registration JavaScript API functions
Registration JavaScript API cookies
Social login JavaScript API
Social login JavaScript API events
Social login JavaScript API functions
Social login JavaScript API settings
Social login JavaScript API cookies
Social sharing JavaScript API
Social sharing JavaScript API global settings
Social sharing JavaScript API instance settings
Social sharing JavaScript API events
Social sharing JavaScript API functions
Troubleshoot
Hosted Login troubleshooting
Policies can’t be removed from OIDC clients
The en-US locale is used in place of the en locale
The site_name changes along with the OIDC client name
You get a 404 page not found error
You get an invalid client_id error
You get an invalid redirect_uri error
You get a verify_email_url is not set error
You get a No flow available error
You get a Token URL is not whitelisted error
You get an error similar to response_type is missing
You get an unsupported response type error
You get a Scope must include openid error
You get a 403 Forbidden error when calling an OIDC configuration client
Everyone who tries to log on gets an Incorrect username or password error
You specified a scope but that scope isn’t being returned
You specified a custom claim but that claim isn’t being returned
Your social login buttons look really weird
You get a US English sign-in screen even though you specified a different locale
Your Visit our help center link doesn’t link to your help center
Your sign-in screen doesn’t have a Forgot Password link
You get back an administrative access token that doesn’t work
Your social login provider doesn’t work
Shared computers don’t get the login prompt
Hosted Login v2 troubleshooting
2FA screens don't appear as expected
2FA seems to have stopped working
Prevent users from trusting their devices
New users must verify their email address twice
Users can't get their access codes by text message
Users are unable to trust a device
Users don't see the "Back to App" button
A trusted device still goes through 2FA
Custom provider troubleshooting
A custom provider button doesn't work
A custom provider button isn't visible
A custom provider button has an odd-looking label
Custom provider users can't log on to Hosted Login
No user data is shown in the Complete Your Registration screen
The scopes you requested aren't being returned
You don't know the endpoints required to create a custom provider
JavaScript SDK troubleshooting
Social login fails when using Safari
REST API troubleshooting
Unicode-printable characters are rejected
You get a "too large body" error
Flows, fields, forms, and screens troubleshooting
You get a "This is not a valid schemaAttribute" error
Why you must promote your flows
Webhooks v3 troubleshooting
Webhooks v3 reports a non-existent client ID
Customer Insights
You forgot your Customer Insights password
Your Customer Insights session times out
Console troubleshooting
You only get a subset of users when you export user profiles
You don't get all the attributes when you export user profiles
You tried to filter for agents but nothing seems to happen
Your search query returns an "Invalid search attribute" error
Your search query returns a "reverse-query feature required" error
Your search query says it expected a different data type
Your datetime search returns more records than expected
Console seems to be missing some features
Compliance and Certification
GDPR compliance
Web Content Accessibility Guidelines compliance
OpenID Connect certification
Videos
Hosted Login provisioning
Verify application client settings (video)
Verify your confidential client token policy (video)
Verify your confidential OIDC login client (video)
Verify your configuration client token policy (video)
Verify your configuration client
Verify your Akamai customer ID (video)
Verify your entity type schema (video)
Verify your Hosted Login flow (video)
Verify your login policy (video)
Verify your public client token policy (video)
Verify your public OIDC login client (video)
Upgrade to Hosted Login v2 (video)
Hosted Login authorization requests
Use the claims parameter (video)
Use the login_hint parameter (video)
Use the nonce parameter (video)
Use the prompt parameter (video)
Use the ui_locales parameter (video)
Use the scopes parameter (video)
Use JSON Web Tokens as access tokens (video)
Hosted Login authorization rules
authorization.rules.consents (video)
authorization.rules.email_is_verified (video)
authorization.rules.legal_accepted (video)
authorization.rules.min_age (video)
authorization.rules.required_attributes (video)
authorization.rules.ttl (video)
Hosted Login clients and policies
Add a redirect URI
Add a scope to a token policy (video)
Create an OIDC login client (video)
Hosted Login user experience customization
Redirect the Visit our help center Link
Modify Hosted Login screen text (video)
Add a field to a form
Field and form customization (video)
Screen customization (video)
Profile data management (video)
Two-factor authentication
Enable and disable two-factor authentication (video)
Register new users with 2FA (video)
Trust a device (video)
Require 2FA each time a user logs on (video)
Multi-factor authentication: Email (video)
Multi-factor authentication: SMS
Social login
Configure social login (video)
Identity Cloud processes and features
Authentication (video)
Console (video)
Language support (video)
OAuth 2.0 (video)
OpenID Connect (video)
Registration (video)
Risk-based authentication (video)
Role-based access control (video)
Transactional emails (video)
Reporting
Customer Insights (video)
Introduction to Customer Insights: Part 1
Introduction to Customer Insights: Part 2
Introduction to Customer Insights: Part 3
Events and event notifications
Console audit logs (video)
SIEM event delivery (video)
Webhooks v3 (video)
Identity Cloud APIs
Access the OIDC configuration endpoints (video)
Authentication API (video)
Configuration API (video)
Entity and Entity Type API (video)
SIEM event delivery API (video)
Social API (video)
Webhooks v3 API (video)
End user activities
Change your mobile device number (video)
Hosted Login end-user experience (video)
Email and mobile number verification (video)
Consent management (video)
Link social identity (video)
Password reset (video)
Password security (video)
Subject access rights (video)
Merge social accounts (video)
Legal and terms acceptance (video)
Manage a user profile (video)
Delete a user profile (video)
Webhooks v3 videos
Create a webhook subscription (video)
Get an administrative access token (video)
Modify a webhook subscription (video)
Redeliver a failed event (video)
Identity Cloud directory
Release categories and endpoints
Documentation site map
Access schema API operations
Suggest Edits
__MAGIC_BLOCK_0__
Updated almost 3 years ago
Akamai.com
Linode.com
Contact us
Akamai support
Linode support
Share feedback
Try Akamai
Log in
Log out
Try Akamai
Akamai.com
Linode.com
Contact us
Akamai support
Linode support
Share feedback
Log in
Log out
