Request Personal Data screen (v2) overview


If you're looking for the Hosted Login v1 version of this screen, see Personal Data Request v1.

The requestDataSuccess screen appears when a user clicks the Request My Data button on the **manageProfile_privacy)") screen. There are at least two things to note about this screen:

  • Unlike some “success” screens, the requestDataSuccess screen does not automatically disappear after a few seconds. Instead, the user will need to navigate away from the screen.

  • Clicking the Request My Data button does not actually send the requested personal data to the user. Instead, a datetime value is written to the accountDataRequestTime attribute in the user’s user profile:

Organizations must periodically query the user store (or perhaps use webhook notifications) to check for users who have requested copies of their user data. Organizations are also responsible for creating the data reports that will be sent to the users.

Request data screen flow

The following graphic shows how the requestDataSuccess screen fits into the Request Data flow:

See also