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The Visitor Prioritization Powered by Queue-it behavior is in Beta and has limited functionality.

The Visitor Prioritization Powered by Queue-it behavior allows you to integrate with a Queue-it waiting room based on the match conditions equivalent to those available with the Visitor Prioritization Cloudlet behavior. Now you can easily manage Visitor Prioritization powered by Queue-it using the ​Akamai​ UI.

Before you begin

Before using the behavior:

• You need to be an admin for your ​Akamai​ and Queue-it accounts.
• You need to have your Queue-it API key and Queue-it customer ID.
• You need to have a waiting room configured on your Queue-it account.
• You need a non-production ​Akamai​ property that you can use for implementing and testing the integration.

How it works

The behavior invokes the EdgeWorker managed by Queue-it, so you don’t need to create and manage your EdgeWorker. Apart from that, it works similarly as the standard EdgeWorker behavior.

Note that:

• You can’t enable this behavior and the EdgeWorkers behavior in the same match condition. In case your EdgeWorker defined in other rules is triggered for the same request as for the Queue-it waiting room, the subsequent rule wins.
• You can use only one instance of this behavior in the property for each request.

Features and options