View invoices and payment history

All of your billing history, including previous invoices and payments, is accessible in the Account tool.

Viewing Billing & Payment History in <<CLOUD_PORTAL>>

  1. Log in to Cloud Manager on a user account with one of the following permissions. See Setting User Permissions for more details.

    • Full account access. The account has unlimited access.

    • Restricted user with Read-Write permissions under Billing Access. Users with Read Only permissions can see most billing information, but they can't make changes.

  2. Select Account from the left navigation menu. The view defaults to the Billing Info tab in the Accounts tool.

  3. Scroll down to the Billing & Payment History section to see your invoices.

    📘

    By default, all transactions (both invoices and payments) from the last 6 months are shown. You can customize this using the Transaction Types and Transactions Dates menus.

  4. Find the desired invoice in the table and click its invoice number. The invoice opens displaying specific information for each service on your account:

    • Description: The type of service and the unique label you've given it.

    • From: The date the service started billing during this billing cycle. This could either be the date and time this billing cycle started or the date and time the service was added to the account.

    • To: The date the service ended billing during this billing cycle. This could either be the date and time this billing cycle ended or the date and time the service was removed from the account.

    • Quantity: The number of hours the service is being billed.

    • Region: The data center and region ID for the service.

    • Unit Price: The hourly rate for this service.

    • Amount: The cost for this service excluding taxes.

    • Taxes: The taxes that are charged for this service.

    • Total: The cost for this service including taxes.

Download an invoice

Find the target invoice you want in the Billing & Payment History table and click its associated Download PDF link.