The contact information on file for your account is used to notify and bill you. Keep this information current to prevent service interruptions. It's especially important to keep your email address current.

The Billing Info and User & Grants tabs have email address fields. The email addresses saved in these tabs receive different notifications, as described in the following sections. If you are the only user, you should enter your email address in both tabs. If there are multiple users, verify that the primary account holder's email address is current on the Billing Info tab.

Modify billing contact email

See Update Billing Contact Information.

Modify user account email

Use the Users & Grants tab to modify the email address associated with a user account. The email addresses listed on this tab receive password reset messages and support tickets for services that their associated users have permission to access. Users with limited account access can also receive invoices and receipts if granted access to that information.

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Only full account access users can receive threshold notification emails.

Here's how to change a user's email from the Users & Grants tab:

1. In the main navigation menu, go to Accounts.

2. Go to the Users & Grants tab and click User Profile next to the user you want to update the email address for.

3. Enter the updated email address in the Email field.

   

4. Click Save.

The user's email address is now updated.

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If you do not have full account access, you can view your user profile settings and update your email address by clicking on your username at the top of Cloud Manager and selecting Display.