Set up help desk email

Set up a help desk email address to allow your users to contact an administrator inside your organization. Users can contact the help desk in the following situations:

  • If an application is configured with multi-factor authentication, user can contact the help desk administrator to chose another authentication method.

  • If user receives one-time authentication codes by email, the email message includes the email address of the help desk. User can contact write help desk in case the login was attempted by a malicious user.

  1. Log in to Enterprise Center.

  2. In the Enterprise Center navigation menu, select Application Access > General Settings > Settings.

  3. In the Company Settings > Help Desk Email enter the help desk email address of your administrator.

  4. Click Save.


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