Add organization name for SMS and email MFA notifications

Customize the organization name in email and SMS MFA token notifications

As part of multi-factor authentication (MFA), authentication tokens are sent to users either through email or SMS on behalf of the organization. By default, the name of the organization included in these token messages is obtained from the customer's account name setup in Control Center. However, you can customize the name of the organization that appears in the subject of the email token notification or in the body of the SMS token message.

The email notification is sent to the user from the administrator email configured in Set up an EAA admin help desk email address.

  1. Log in to Enterprise Center.

  2. In the Enterprise Center navigation menu, select Application Access > Identity & Users > Identity Providers.

  3. Select your identity provider to open it.

  4. In MFA select IdP MFA Policy.

  5. In Organization name enter the name of the organization that should appear in the subject of the email token notification or in the body of the SMS token message.

  6. Select Email, SMS, and any other MFA factors.

  7. Click Save.

  8. Deploy the identity provider.


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