Install EAA clients

This section provides information on how to install and update the EAA clients.

Device Posture for desktops is a feature available with the EAA Client.

Device Posture for mobile devices is a feature of the EAA Client mobile application that is available for iOS and Android mobile and tablet devices.

EAA Client for desktop devices

Device Posture client functionality is provided by the EAA Client. After successfully authenticating the EAA Client with EAA platform, Device Posture signals data is automatically collected from the device and can be used to control application access.

See Set up EAA Client for more information on how to download and configure EAA Client.

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When you use the EAA Client on virtual machines running macOS, refer to the virtualization software vendor's guide on how to generate unique UUID for each virtual machine.

Device Posture information in EAA Client

After you install and configure the EAA Client on your system, the Device Posture dialog containing Remediation and Signals tabs opens by default on the EAA Client page.

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Device Posture is available with EAA Client version 2.0 or later.

  • The Remediation tab shows information about any applications that were blocked because of device security gaps or vulnerabilities. Remediation for signals that require attention are listed in the right hand column.

  • Click the Signals tab to display signals that are continuously checked and collected from your macOS or Windows client. With this capability, you can verify and monitor the security state of your machine. Click the Update Device Posture button to update the EAA Client signals discovered on your device. The current signals are then displayed on the Signals tab.

EAA Client application for mobile devices

Mobile device users may download the EAA Client mobile app for iOS or Android from respective app stores. Your mobile device must be running iOS 11 or later, or Android 6 or later. The EAA Client mobile app includes Device Posture capabilities that ensure devices accessing enterprise applications comply with organization's security policies.

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While you use the EAA Client for mobile app, device posture access controls only applies to web based applications.

Prerequisite:
Your mobile device must be running a supported OS version to install the application.

  1. Go to the Apple App Store or Google Play Store on your device and search for ​Akamai​ EAA Client .
Device typeClient nameLocation
iOSEAA ClientApple App Store
AndroidEAA ClientGoogle Play Store
  1. Download the app and make sure the installation is successful.

  2. Tap the EAA Client Mobile App icon to launch the application.
    The Welcome page appears.

  3. Click Continue to start the configuration.
    When the configuration completes, the Pairing page appears.

  4. Click Get Started!.
    This finishes the configuration by pairing your device with your organization. Next, you are prompted to verify your identity on the Activation page.

  5. Click Scan on the Activation page to scan the QR code.
    The QR code can then be shared with your organization's EAA Client mobile app users to complete the activation process.

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Contact your Enterprise Solution Engineer or support to obtain the QR Code image corresponding to your identity provider configuration. This code does not contain any private information.

  1. After the code is verified, click Continue.
    This authenticates the code against the EAA identity provider (IdP).

  2. When prompted, enter your credentials and log in on the browser provided by the ​Control Center​ Client application.

  3. After successful authorization the homepage appears, providing you with the status for:

    • Biometric ID status
    • EAA Client version
    • Mobile EAA Client
    • OS version
    • Screen lock status

    From the home page, you can also click Diagnostics to check the system.
    The EAA Client application with Device Posture is running. You can now access application from your browser.

Next, configure a certificate profile.


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