Diagnose content delivery issues
Diagnose common problems you may experience, like server, DNS, or network issues, when delivering content to your users on the Akamai edge network.
Tools
Depending on the available categories of tools, use appropriate commands to troubleshoot problems with your website.
General
Use these commands to get the data required by other operations.
Edge server locations
With Get-EdgeDiagnosticsLocations, list locations of all active edge servers you can use to run diagnostic tools.
Get-EdgeDiagnosticsLocationsid value
-- -----
mombasa-kenya Mombasa, Kenya
tseungkwano-hongkong Tseungkwano, Hong Kong
cleveland-oh-unitedstates Cleveland, OH, United StatesIP acceleration hostnames
With Get-EdgeDiagnosticsIPAHostnames, get IP acceleration hostnames you have access to and can generate a diagnostic link to collect diagnostic data.
Get-EdgeDiagnosticsIPAHostnamesexample-one.srip.net
example-two.srip.net
example-three.srip.netGTM
Use these commands to get information about Global Traffic Management (GTM) properties and IPs.
GTM properties
With Get-EdgeDiagnosticsGTMProperties, list all Global Traffic Management (GTM) properties you have access to and can run diagnostics for. You need this data to run New-EdgeDiagnosticsDig or New-EdgeDiagnosticsMTR for a GTM hostname.
Get-EdgeDiagnosticsGTMPropertiesproperty domain hostname
-------- ------ --------
one example.akadns.net one.example.akadns.net
two example.akadns.net two.example.akadns.net
three example.akadns.net three.example.akadns.netIPs for a GTM property
With Get-EdgeDiagnosticsGTMPropertyIPs, get test and target IPs for a GTM hostname. You need the returned data to run New-EdgeDiagnosticsMTR for a GTM hostname.
Get-EdgeDiagnosticsGTMPropertyIPs -Domain 'example.akadns.net' -Property 'one'property domain testIps targets
-------- ------ ------- -------
one example.akadns.net {123.4.5.67} {87.6.5.43}Client to Edge
Use these commands to primarily diagnose issues in the traffic between a client and edge servers. You can also use these tools for other issues.
User diagnostic data
With New-EdgeDiagnosticsLink, generate a diagnostic link. You can send the link to users who are experiencing similar issues.
# By URL
New-EdgeDiagnosticsLink -URL 'https://www.example.com' -Note 'Test'
# By IPA hostname
New-EdgeDiagnosticsLink -IPAHostname 'example.srip.net' -Note 'Test'groupId : abc123
note : Test
ipaHostname : example.srip.net
createdTime : 4/23/2026 10:38:21 AM
diagnosticLink : www.t1info.net/abc123
diagnosticLinkStatus : ACTIVE
recordCount : 0
createdBy : jsmithgroupId : zyx987
note : Test
url : https://www.example.com
createdTime : 4/23/2026 12:06:15 PM
diagnosticLink : www.t1info.net/zyx987
diagnosticLinkStatus : ACTIVE
recordCount : 0
createdBy : jsmithWith Get-EdgeDiagnosticsGroup, list all end-user groups or get diagnostic data for a specific group to review the data generated with New-EdgeDiagnosticsLink and start troubleshooting.
When retrieving a specific group's data, you can optionally request additional cURL, DIG, and MTR data by passing appropriate switch parameters.
# Get all
Get-EdgeDiagnosticsGroup
# Get one
Get-EdgeDiagnosticsGroup -GroupID abc123groupId : zyx987
note : Test
url : https://www.example.com
createdTime : 4/23/2026 12:06:15 PM
diagnosticLink : www.t1info.net/zyx987
diagnosticLinkStatus : ACTIVE
recordCount : 0
createdBy : jsmith
groupId : abc123
note : Test
ipaHostname : example.srip.net
createdTime : 4/23/2026 10:38:21 AM
diagnosticLink : www.t1info.net/abc123
diagnosticLinkStatus : ACTIVE
recordCount : 0
createdBy : jsmithgroupId : abc123
note : Test
createdTime : 4/23/2026 10:38:21 AM
expiryTime : 4/30/2026 10:38:21 AM
ipaHostname : example.srip.net
diagnosticLink : www.t1info.net/abc123
diagnosticLinkStatus : ACTIVE
createdBy : jsmith
submissionsRemaining : 50Translate an error string
With New-EdgeDiagnosticsErrorTranslation, get a summary and logs for an error with a specific reference code from the edge server where the error occurred.
When passing an optional -TraceForwardLogs switch parameter, you get logs from all edge servers involved in serving the request.
New-EdgeDiagnosticsErrorTranslation -ErrorCode '1.2A3b4c56.7890123.45678'requestId : 12345
request : @{errorCode=1.2A3b4c56.7890123.45678; traceForwardLogs=False}
executionStatus : IN_PROGRESS
retryAfter : 3
link : /edge-diagnostics/v1/error-translator/requests/12345
createdTime : 4/23/2026 11:05:18 AM
createdBy : jsmithFor an operation in progress, the returned object contains retryAfter, requestId, and link. In this case, wait for the retryAfter interval to complete, then use the requestId to run Get-EdgeDiagnosticsErrorTranslation.
Get-EdgeDiagnosticsErrorTranslation -RequestID 12345requestId : 12345
request : @{errorCode=1.2A3b4c56.7890123.45678; traceForwardLogs=False}
executionStatus : SUCCESS
createdTime : 4/23/2026 11:05:18 AM
completedTime : 4/23/2026 11:05:21 AM
createdBy : jsmith
result : @{reasonForFailure=ERR_METADATA_APPLY_FAILURE|EW:error. Internal error. For more details, contact the
support team.; propertyName=my-property;
propertyUrl=/apps/property-manager/#/property?gid=12345&aid=67890;
url=https://example.com/index.html; cpCode=98765; httpResponseCode=500; date=4/22/2026
7:06:55 PM; epochTime=1776884815; clientIp=; connectingIp=; edgeServerIp=;
cacheKeyHostname=main-server.us-southeast-1.linodeobjects.com; clientRequestMethod=GET; logLines=; grepUrl=/
edge-diagnostics/v1/grep?edgeIp=12.34.56.78&cpCode=98765&start=2026-04-22T19:01:55Z&end=2026-04-22T19:11:
55Z&httpStatusCode=500&clientIp=98.76.54.3&arl=/D/123/98765/000/main-server.us-southeast-1.linodeobjects.c
om/index.html}
suggestedActions : {Check for long times., Check content length/bytes served.}Edge
Use these commands to get basic data from an edge server.
Locate and verify an IP
With Find-IPAddress, get geolocation data of the IP's network.
Find-IPAddress -IPAddress 123.45.6.7, 234.56.78.9executionStatus ipAddress geoLocation
--------------- --------- -----------
SUCCESS 123.45.6.7 @{countryCode=US; regionCode=VA; city=ASHBURN; dma=511; msa=8872; pmsa=8840; latitude=39.0438; longitude=-77.4879; areaCode=703;…
SUCCESS 234.56.78.9 @{countryCode=US; regionCode=TX; city=DALLAS; dma=623; msa=1922; pmsa=1920; latitude=32.7874; longitude=-96.7989; areaCode=214+9…With Test-EdgeDiagnosticsIP, verify whether an IP belongs to an edge network. Optionally, pass the ‑IncludeLocation switch parameter to get an IP's network geolocation data.
Test-EdgeDiagnosticsIP -IPAddress 123.45.6.7request : @{ipAddresses=System.Object[]}
createdBy : jsmith
createdTime : 4/10/2026 11:43:45 AM
completedTime : 4/10/2026 11:43:45 AM
executionStatus : SUCCESS
results : {@{executionStatus=SUCCESS; ipAddress=123.45.6.7; isEdgeIp=True}}Error statistics
With Get-EdgeDiagnosticsErrorStatistics, get error statistics for a URL or CP code based on the 9-second traffic sample from the last 2 minutes.
# By CP code
Get-EdgeDiagnosticsErrorStatistics -CPCode 98765 -Delivery 'ENHANCED_TLS'
# By URL
Get-EdgeDiagnosticsErrorStatistics -URL 'https://www.example.com' -Delivery 'ENHANCED_TLS'request : @{cpCode=98765; delivery=ENHANCED_TLS}
createdBy : jsmith
createdTime : 2026-04-24T15:36:50Z
completedTime : 2026-04-24T15:36:50Z
executionStatus : SUCCESS
result : @{edgeErrors=519; edgeHits=2561; edgeFailurePercentage=20.27; originErrors=1; originHits=135;
originFailurePercentage=0.74; topEdgeIpsWithError=System.Object[];
topEdgeIpsWithErrorFromOrigin=System.Object[]; topEdgeIpsWithSuccess=System.Object[];
topEdgeIpsWithSuccessFromOrigin=System.Object[]; edgeStatusCodeDistribution=System.Object[];
originStatusCodeDistribution=System.Object[]}GREP request
With New-EdgeDiagnosticsGrep, launch an asynchronous GREP request to get logs for an edge server IP address from either the last 6 or 24 hours, depending on the server and traffic conditions.
To verify if an IP belongs to an edge server, run the Test-EdgeDiagnosticsIP operation first.
| Parameter | Description |
|---|---|
| Required | |
edgeIp |
An edge IP you want to get the logs for. If you don't know if an IP is the edge IP, run the Test-EdgeDiagnosticsIP command first. |
start |
A timestamp for a point of time in the past when the log search window starts. |
end |
A timestamp for a point of time in the past when the log search window ends. |
logType |
The type of a log record you want to get. Possible values are:
|
cpCodes |
A list of CP codes you want to get the logs for. You need to provide either this value or hostnames. |
hostnames |
A list of hostnames you want to get the logs for. You need to provide either this value or cpCodes. |
| Optional | |
arls |
Akamai resource locators (ARLs) to filter the logs by. Contains:
|
clientIps |
A list of client IPs to filter the logs by. |
httpStatusCodes |
HTTP status codes to filter the logs by. Contains:
|
userAgents |
A list of user agents to filter the logs by. |
$MyGrepSettings = @{
edgeIp = "87.6.5.4"
start = "2026-04-24T06:08:40.000Z"
end = "2026-04-24T06:08:45.000Z"
logType = "BOTH"
cpCodes = @(
12345
)
httpStatusCodes = @{
comparison = "EQUALS"
value = @(
"200",
"201"
)
}
}
$MyGrepSettings | New-EdgeDiagnosticsGrep$MyGrepSettings = '{
"edgeIp": "87.6.5.4",
"start": "2026-04-24T06:08:40.000Z",
"end": "2026-04-24T06:08:45.000Z",
"logType": "BOTH",
"cpCodes": [
12345
],
"httpStatusCodes": {
"comparison": "EQUALS",
"value": [
"200",
"201"
]
}
}'
$MyGrepSettings | New-EdgeDiagnosticsGreprequest : @{cpCodes=System.Object[]; edgeIp=87.6.5.4; logType=BOTH; start=4/24/2026 6:08:40 AM; end=4/24/2026
6:08:45 AM; httpStatusCodes=}
requestId : 12345
executionStatus : IN_PROGRESS
retryAfter : 3
link : /edge-diagnostics/v1/grep/requests/12345
createdTime : 4/24/2026 2:47:13 PM
createdBy : jsmithFor an operation in progress, wait for the retryAfter interval to complete, then use the requestId to run Get-EdgeDiagnosticsGrep.
Get-EdgeDiagnosticsGrep -RequestID 12345request : @{cpCodes=System.Object[]; edgeIp=87.6.5.4; logType=BOTH; start=4/24/2026 6:08:40 AM; end=4/24/2026
6:08:45 AM; httpStatusCodes=}
requestId : 12345
executionStatus : SUCCESS
createdTime : 4/24/2026 2:47:13 PM
completedTime : 4/24/2026 2:47:30 PM
createdBy : jsmith
logLinesCount : 0
result : @{logs=System.Object[]; legend=}
edgeIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US; asNumber=12345}Alternatively, if you know the exact values to filter the logs by and you want to get the data directly, run the synchronous Get-EdgeDiagnosticsLogs command.
$CreateParams = @{
EdgeIP = '87.6.5.4'
CPCode = 12345
HttpStatusCode = '200'
Start = '2026-04-24T06:08:40.000Z'
End = '2026-04-24T06:08:45.000Z'
LogType = 'R'
}
Get-EdgeDiagnosticsLogs @CreateParamsrequest : @{cpCodes=System.Object[]; edgeIp=87.6.5.4; logType=R; start=4/24/2026 6:08:40 AM; end=4/24/2026
6:08:45 AM; httpStatusCodes=}
executionStatus : SUCCESS
createdTime : 4/24/2026 14:35:03 PM
createdBy : jsmith
logLinesCount : 0Translate an Akamaized URL
With Get-EdgeDiagnosticsURLTranslation, get basic information about an Akamaized URL (ARL), such as typecode, origin server, content provider (CP) code, serial number, and time to live (TTL).
Get-EdgeDiagnosticsURLTranslation -URL 'https://www.example.akamai.net'typeCode : Object changes when ARL changes
cacheKeyHostname : main-server.us-southeast-1.linodeobjects.com
cpCode : 98765
serialNumber : 123456
ttl : Infinite
pragma : no-cache
cacheControl : max-age=0, no-cache, no-storeMetadata tracing request
New-EdgeDiagnosticsMetadataTrace. Launch an asynchronous request to trace metadata for a URL configured in Property Manager.
The metadata tracing works for the current property version active on either the staging or production network.
If you don't provide an -EdgeIP or -MDTLocationID, then Edge Diagnostics runs the operation using a random location.
New-EdgeDiagnosticsMetadataTrace -URL 'https://www.example.com'requestId : 12345
createdBy : jsmith
createdTime : 4/23/2026 2:23:44 PM
executionStatus : IN_PROGRESS
retryAfter : 3
link : /edge-diagnostics/v1/metadata-tracer/requests/12345
request : @{url=https://example.com; requestHeaders=System.Object[]; useStaging=False}For an operation in progress, wait for the retryAfter interval to complete, then use the requestId to run Get-EdgeDiagnosticsMetadataTrace.
Optionally, add the -HTMLFormat switch parameter to return the response in static HTML format.
Note: The output of this command may exceed your terminal’s visible area. To view it more easily:
- Pipe the output to a pager, for example,
| Out-Host -Pagingor| more.- Redirect it to a file, for example,
> output.txt.
Get-EdgeDiagnosticsMetadataTrace -RequestID 12345requestId : 12345
createdBy : jsmith
createdTime : 4/23/2026 2:47:09 PM
completedTime : 4/23/2026 2:47:17 PM
executionStatus : SUCCESS
internalIp : 123.45.67.8
edgeIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US; asNumber=12345}
request : @{url=https://www.example.com; requestHeaders=System.Object[]; useStaging=False; httpMethod=GET}
result : @{httpStatusCode=200; responseHeaderList=System.Object[]; httpVersion=HTTP/2; reasonPhrase=; exitCode=0; traceInformation=System.Object[]; arlDataXml=<?xml version="1.0" encoding="UTF-8"?>
<configs>sample – removed for readability</configs>}
summary : @{accountId=act_A-CCT1234; contractId=ctr_C0N7RAC7; groupId=grp_12345; propertyId=prp_23456; assetId=98765;
propertyName=my-property; propertyVersion=1; rules=; ruleFormat=v2025-09-09}<!DOCTYPE html>
<html lang="en">
<head>
<style>
td {white-space: pre-wrap;}
</style>
<title>MetadataTrace</title>
</head>
<body>
<table>
<tbody>
<tr>
<td colspan="3"><b>Request Details</b></td>
</tr>
<tr>
<td>Request ID :</td>
<td colspan="2">12345</td>
</tr>
<tr>
<td>Created By :</td>
<td colspan="2">jsmith</td>
</tr>
<tr>
<td>Execution Status :</td>
<td colspan="2">SUCCESS</td>
</tr>
<tr>
<td>Request :</td>
<td>URL :</td>
<td>https://www.example.com</td>
</tr>
<tr>
<td>sample – removed for readability</td>
</tr>
</tbody>
</table>
</body>
</html>Edge to Origin
Use these commands to primarily diagnose issues in the traffic between an edge and origin server. You can also use these tools for other issues.
Note:
Before using
EdgeDiagnosticsCurl,EdgeDiagnosticsDig, orNew-EdgeDiagnosticsMTR, run these operations first:
Test-EdgeDiagnosticsIPto verify if an IP belongs to an edge server.Get-EdgeDiagnosticsLocationsto get the edge location ID.Also, before using
New-EdgeDiagnosticsMTR, run these operations first:
Get-EdgeDiagnosticsGTMPropertiesto get a GTM hostname.Get-EdgeDiagnosticsGTMPropertyIPsto get the test and target IPs for the hostname.
cURL request
With New-EdgeDiagnosticsCurl, get the raw HTML for requests from any IP address or location. Use the response results to verify if users can connect to a URL, check request and response headers, and test the URL with interjected headers.
# Diagnose a URL by IP address
New-EdgeDiagnosticsCurl -URL 'https://www.example.com' -IPVersion 'IPV4' -EdgeIP '123.45.67.8'
# Diagnose a URL by location
New-EdgeDiagnosticsCurl -URL 'https://www.example.com' -IPVersion 'IPV4' -EdgeLocationID 'cleveland-oh-unitedstates'createdBy : jsmith
createdTime : 4/23/2026 2:56:57 PM
completedTime : 4/23/2026 2:57:15 PM
executionStatus : SUCCESS
internalIp : 123.45.67.8
edgeIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US; asNumber=12345}
warning : @{key=unsupported.content.type.or.malicious.extension; message=Unsupported content types and URLs with
potentially malicious suffixes return response body with 0 bytes. Check the documentation for the list of
suffixes.}
suggestedActions : {Compare the response headers served from edge and origin., Check for content correctness., Check content
length/bytes served.}
request : @{url=https://www.example.com/; edgeIp=123.45.67.8; ipVersion=IPV4; requestHeaders=System.Object[]}
result : @{httpStatusCode=307; timing=; responseHeaderList=System.Object[]; httpVersion=HTTP/1.1;
reasonPhrase=Temporary Redirect; exitCode=0}DIG request
With New-EdgeDiagnosticsDig, get a DIG response with DNS details for a domain name' hostname from a particular location or edge server IP. The results may help you diagnose issues with domain name resolutions.
# Diagnose a hostname by IP address
New-EdgeDiagnosticsDig -Hostname 'example.com' -QueryType 'A' -EdgeIP '123.45.67.8'
# Diagnose a hostname by location
New-EdgeDiagnosticsDig -Hostname 'example.com' -QueryType 'A' -EdgeLocationID 'cleveland-oh-unitedstates'createdTime : 4/23/2026 3:36:52 PM
completedTime : 4/23/2026 3:37:01 PM
executionStatus : SUCCESS
edgeIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US; asNumber=12345}
internalIp : 123.45.67.8
request : @{hostname=example.com; queryType=A; edgeIp=123.45.67.8; isGtmHostname=False}
result : @{answerSection=System.Object[]; result=
; <<>> DiG 1.23.45-0ubuntu0.22.04.2aka22.0.7-Ubuntu <<>> example.com -t A
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 123
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 321
;; QUESTION SECTION:
;example.com. IN A
;; ANSWER SECTION:
example.com. 60 IN CNAME lb.example.com.
lb.example.com. 30 IN A 123.456.789.01
;; Query time: 4 msec
;; SERVER: 123.4.5.6#78(123.4.5.6) (UDP)
;; WHEN: Thu Apr 23 15:37:01 UTC 2026
;; MSG SIZE rcvd: 83}MTR request
With New-EdgeDiagnosticsMTR, check the traffic between a location or an IP belonging to an edge network and an IP or hostname. Use the response results to verify whether the traffic between a specific source and destination suffers packets' loss or latency.
# Run for an IP address
New-EdgeDiagnosticsMTR -Destination '123.45.67.8' -DestinationType 'IP' -PacketType 'TCP' -Source 'cleveland-oh-unitedstates' -SourceType 'LOCATION'
# Run for a hostname
New-EdgeDiagnosticsMTR -Destination 'example.com' -DestinationType 'HOST' -PacketType 'TCP' -Port 443 -Source '87.65.43.2' -SourceType 'EDGE_IP'sourceIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US; asNumber=12345}
destinationIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US}
sourceContext : EDGE_IP
destinationContext : HOSTNAME
sourceInternalIp : 87.65.43.2
destinationInternalIp : 123.45.67.8
createdBy : jsmith
createdTime : 4/23/2026 4:00:51 PM
completedTime : 4/23/2026 4:01:29 PM
executionStatus : SUCCESS
suggestedActions : {Look for a packet loss or sudden jumps in the hop time., For a loss or latency within the end user ISP
network, ask the end user to contact their ISP., For a loss or latency within Akamai network, contact
Akamai Technical Support., If a packet loss occurs at one hop but does not propagate to the end of the
trace, it is irrelevant.…}
request : @{sourceType=EDGE_IP; destinationType=HOST; source=87.65.43.2; destination=example.com;
port=443; packetType=TCP}
result : @{startTime=1776960070; host=a12-345-67-8.deploy.akamaitechnologies.com; packetLoss=0;
averageLatency=1.5; hops=System.Object[]; result=Start: 2026-04-23T16:01:10+0000
HOST: a12-345-67-8.deploy.akamaitechnologies.com Loss% Snt Last Avg Best Wrst StDev
1.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
2.|-- 12.123.123.1 0.0% 10 0.5 3.4 0.3 24.5 7.5
12.123.123.12
3.|-- 12-123-123-123.dsl.utg.ge (12.123.123.123) 0.0% 10 0.4 1.5 0.3 4.5 1.7
4.|-- 12-123-123-123.dsl.utg.ge (12.123.123.123) 0.0% 10 0.5 0.6 0.5 1.3 0.3
5.|-- 12.123.124.5 0.0% 10 1.1 1.5 1.1 2.1 0.4
6.|-- 12.123.125.6 0.0% 10 1.3 1.5 1.0 2.2 0.4}Problem scenarios
If you're not sure where the problem is and which tool can help you identify the issue, use Problem scenarios.
You'll find several tools stitched up in these scenarios. You provide the input once, and the scenario runs several tools to provide you with the data and suggestions necessary to identify the cause of the issue.
URL health check
Use New-EdgeDiagnosticsURLHealthCheck to run the URL health check asynchronously. It runs in parallel these operations for a URL:
New-EdgeDiagnosticsGrepNew-EdgeDiagnosticsDigNew-EdgeDiagnosticsCurlNew-EdgeDiagnosticsMTRGet-EdgeDiagnosticsURLTranslation
# Basic request
New-EdgeDiagnosticsURLHealthCheck -URL 'https://www.example.com'
# Advanced request
$CreateParams = @{
URL = 'https://www.example.com'
EdgeLocationID = 'cleveland-oh-unitedstates'
IPVersion = 'IPV4'
PacketType = 'TCP'
Port = 443
QueryType = 'A'
RequestHeaders = 'Pragma: akamai-x-cache-on, akamai-x-cache-remote-on'
ViewsAllowed = 'CONNECTIVITY'
}
New-EdgeDiagnosticsURLHealthCheck @CreateParamsrequestId : 12345
executionStatus : IN_PROGRESS
retryAfter : 20
link : /edge-diagnostics/v1/url-health-check/requests/12345
createdBy : jsmith
createdTime : 4/24/2026 9:03:47 AMFor an operation in progress, wait for the retryAfter interval to complete, then use the requestId to run Get-EdgeDiagnosticsURLHealthCheck.
Get-EdgeDiagnosticsURLHealthCheck -RequestID 12345requestId : 12345
executionStatus : SUCCESS
createdBy : jsmith
createdTime : 4/24/2026 4:07:35 PM
internalIp : 80.67.82.222
internalIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US; asNumber=12345}
domainDetails : {@{executionContext=DEFAULT; executionStatus=SUCCESS; result=}}
content : {@{additionalRequestParameters=; executionContext=DEFAULT; executionStatus=SUCCESS;
suggestedActions=System.Object[]; result=}}
connectivity : {@{sourceContext=EDGE_IP_CONNECTED_TO_ORIGIN; destinationContext=ORIGIN_IP;
executionContext=EDGE_IP_TO_ORIGIN_IP; executionStatus=NOT_EXECUTED; info=}}
request : @{url=https://www.example.com; requestHeaders=System.Object[]; ipVersion=IPV4; port=443;
packetType=TCP; queryType=A; viewsAllowed=System.Object[]}
summary : @{typeCode=User Defined TTL; cacheKeyHostname=www.example.com; cpCode=98765; serialNumber=1234; ttl=1
Hours; edgeStatusCode=200; originResponseCode=0; edgeServerIp=12.34.56.789;
originServerHostname=www.example-origin.com; cacheSetting=TCP_MISS 60m; domainDetails=System.Object[];
content=System.Object[]; connectivity=System.Object[]}Connectivity problems
Use New-EdgeDiagnosticsConnectivityProblem to run the connectivity problems scenario asynchronously. It runs in parallel these operations for a URL:
New-EdgeDiagnosticsGrepNew-EdgeDiagnosticsCurlNew-EdgeDiagnosticsMTR
Use the response results to diagnose issues with slow downloads and high response times.
# Basic request
New-EdgeDiagnosticsConnectivityProblem -URL 'https://www.example.com'
# Advanced request
$CreateParams = @{
URL = 'https://www.example.com'
ClientIP = '12.34.567.890'
EdgeLocationID = 'cleveland-oh-unitedstates'
IPVersion = 'IPV4'
PacketType = 'TCP'
Port = 443
RequestHeaders = 'Pragma: akamai-x-cache-on, akamai-x-cache-remote-on'
}
New-EdgeDiagnosticsConnectivityProblem @CreateParamsrequestId : 12345
executionStatus : IN_PROGRESS
retryAfter : 20
link : /edge-diagnostics/v1/connectivity-problems/requests/12345
createdBy : jsmith
createdTime : 4/24/2026 9:42:11 AMFor an operation in progress, wait for the retryAfter interval to complete, then use the requestId to run Get-EdgeDiagnosticsConnectivityProblem.
Get-EdgeDiagnosticsConnectivityProblem -RequestID 12345requestId : 12345
executionStatus : FAILURE
createdBy : jsmith
createdTime : 4/24/2026 9:42:11 AM
internalIp : 12.34.567.890
internalIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US; asNumber=12345}
errorResponse : @{type=internal.server.error; title=Internal server error.; status=500; detail=Something went wrong. Try
again later.}
request : @{url=https://www.example.com}Content problems
Use New-EdgeDiagnosticsContentProblem to run the content problems scenario asynchronously. It runs in parallel these operations for a URL:
New-EdgeDiagnosticsGrepNew-EdgeDiagnosticsCurl
Use the response results to troubleshoot incorrect or missing objects, or stale content being served, and partial downloads.
# Basic request
New-EdgeDiagnosticsContentProblem -URL 'https://www.example.com'
# Advanced request
$CreateParams = @{
URL = 'https://www.example.com'
EdgeLocationID = 'cleveland-oh-unitedstates'
IPVersion = 'IPV4'
}
New-EdgeDiagnosticsContentProblem @CreateParamsrequestId : 12345
executionStatus : IN_PROGRESS
retryAfter : 20
link : /edge-diagnostics/v1/content-problems/requests/12345
createdBy : jsmith
createdTime : 4/24/2026 9:57:58 AMFor an operation in progress, wait for the retryAfter interval to complete, then use the requestId to run Get-EdgeDiagnosticsContentProblem.
Get-EdgeDiagnosticsContentProblem -RequestID 12345requestId : 12345
executionStatus : SUCCESS
createdBy : jsmith
createdTime : 4/24/2026 9:57:58 AM
internalIp : 12.34.567.890
internalIpLocation : @{city=CLEVELAND; regionCode=OH; countryCode=US; asNumber=12345}
logLines : {@{executionContext=DEFAULT; executionStatus=SUCCESS; result=}}
content : {@{additionalRequestParameters=; executionContext=DEFAULT; executionStatus=SUCCESS;
suggestedActions=System.Object[]; result=}}
request : @{url=https://www.example.com}
summary : @{logLines=System.Object[]; content=System.Object[]}Updated 37 minutes ago
