Troubleshoot IdP configuration errors from the IdP page

After you deploy the identity provider error messages may appear on the IdP deployment status page. If so, you need to complete configuration. Common configuration issues may include:

IdP hostname not configured
Certificate not selected or not ready
Directories not added or unreachable
Unassigned directories
MFA set incorrectly
Cloud zone configured incorrectly
Identity server not specified

Log in to EAA Management Portal.
In the EAA Management Portal navigation menu, select Identity > Identity providers.
On the identity provider card, click Configure Identity Provider, and select DEPLOYMENT.
Click Configure the identity server and complete the configuration.
Deploy the identity provider.

Troubleshoot IdP configuration errors from the application page

Prerequisite:
The identity provider (IdP) is configured and deployed.

When you deploy the application before you complete the identity provider (IdP) configuration, error messages may appear on the application deployment status page. If so, you need to complete configuration, and redeploy your application.

Log in to EAA Management Portal.
In the EAA Management Portal navigation menu, select Applications.
On the application card, click Settings, and select DEPLOYMENT.
Click Deploy the identity server and complete the configuration.
Deploy the identity provider.
Deploy the application.