Set up help desk email
Set up a help desk email address to allow your users to contact an administrator inside your organization. Users can contact the help desk in the following situations:
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If an application is configured with multi-factor authentication, user can contact the help desk administrator to chose another authentication method.
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If user receives one-time authentication codes by email, the email message includes the email address of the help desk. User can contact write help desk in case the login was attempted by a malicious user.
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Log in to EAA Management Portal.
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In the EAA Management Portal navigation menu, select System > Settings.
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In Misc > Help Desk Email enter the help desk email address of your administrator.
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Click Save and exit.
Updated 12 months ago