You can enable two-factor authentication (2FA) for all admin users. This requires all admins to use their standard login credentials and a one-time password (OTP) every time they log in to EAA Management Portal.
Log in to EAA Management Portal.
In the EAA Management Portal navigation menu, select System > Settings.
In Settings > Authentication select Require Two-Factor Auth (OTP) for admins.
All admins receive an email notification that the two-factor authentication policy is in effect.
Next, you can reset the onetime password for a user.
To use an authentication token, users must download and install the following time-based onetime password (TOTP) application on a mobile device:
|Application||Operating System||Support documentation|
|Google Authenticator||Android, iOS, BlackberryOS||Google support|
Make sure the user's device is not in Do not disturb mode. This prevents the user from receiving authentication text messages or pop-up notifications.
Updated 8 months ago