Enable 2FA for admins

Enable two-factor authentication for admin users

You can enable two-factor authentication (2FA) for all admin users. This requires all admins to use their standard login credentials and a one-time password (OTP) every time they log in to EAA Management Portal.

  1. Log in to EAA Management Portal.

  2. In the EAA Management Portal navigation menu, select System > Settings.

  3. In Settings > Authentication select Require Two-Factor Auth (OTP) for admins.

  4. Click Save.
    All admins receive an email notification that the two-factor authentication policy is in effect.

Next, you can reset the onetime password for a user.

Install a time-based one-time password applications on a mobile device

To use an authentication token, users must download and install the following time-based onetime password (TOTP) application on a mobile device:

ApplicationOperating SystemSupport documentation
Google AuthenticatorAndroid, iOS, BlackberryOSGoogle support


Make sure the user's device is not in Do not disturb mode. This prevents the user from receiving authentication text messages or pop-up notifications.