Enable two-factor authentication for admin users

You can enable two-factor authentication (2FA) for all admin users. This requires all admins to use their standard login credentials and a one-time password (OTP) every time they log in to EAA Management Portal.

1. Log in to EAA Management Portal.

2. In the EAA Management Portal navigation menu, select System > Settings.

3. In Settings > Authentication select Require Two-Factor Auth (OTP) for admins.

4. Click Save.
   All admins receive an email notification that the two-factor authentication policy is in effect.

Next, you can reset the onetime password for a user.

Install a time-based one-time password applications on a mobile device

To use an authentication token, users must download and install the following time-based onetime password (TOTP) application on a mobile device:

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Make sure the user's device is not in Do not disturb mode. This prevents the user from receiving authentication text messages or pop-up notifications.