In Enterprise Application Access (EAA), applications refer to a collection of services used within an enterprise. They span a broad range of categories including productivity, business operations, communication, and development operations. These applications are hosted either within the network perimeter of the enterprise or on the cloud. Enterprise Application Access makes it easy to secure your applications to application types such as remote desktop protocol (RDP), Custom HTTP, SSH, and virtual network computing (VNC), whether hosted on-premises or in the cloud.

When you add an application to EAA, you choose the type of application that you want to create. Enterprise Application Access categorizes applications as access applications, SaaS applications, or bookmark applications. You can add an application to Enterprise Application Access with either a predefined application profile or a custom application profile.

  • Access applications. These are common applications used in an enterprise that are secured by Enterprise Application Access and users access from the Login Portal. You can add an application to Enterprise Application Access with either a predefined application profile or a custom application profile of HTTP. Predefined application profiles:

    • Custom HTTP (includes HTTP and HTTPS) or web application
    • Sharepoint
    • RDP
    • VNC
    • SSH
  • SaaS applications. These are common SaaS applications that Enterprise Application Access secures and offers single sign-on (SSO) with SAML 2.0. You can create a custom SaaS application with an application profile of SAML.

SaaS applications

Application nameTested and qualified in EAAPredefined application profile available in EAAOn-prem
Amazon Web Services (AWS) Management ConsoleX
Atlassian JiraXX
Atlassian ConfluenceXX
Google G-SuiteXX
Microsoft Office 365XX
Service NowX
Tableau CloudX
  • Bookmark applications. Applications that you can publish as a link on the Enterprise Application Access Login Portal but are not formally secured behind Enterprise Application Access.

You can view access applications and SaaS applications in the EAA Management Portal. The application card displays information about the application, including:

  • Application name. The custom name for the application.

  • Domain name. The domain where the application is accessed from.

  • Last updated. The date and time of the last application update.

  • Application version. Shows the version number of the last deployed version. Click it to go to the deployment history page.

  • Application profile. The application profile is determined when you add an application to EAA .

  • Cloud status. Indicates whether the cloud is reachable. If the application is up, the cloud is reachable. If the application is down, the cloud is unreachable.

  • Deployment status. Indicates whether the application is deployed, ready for deployment, or has failed to deploy.

  • Users. The number of users with access to the application.

  • Services. The special services configured for the application.

  • Identity or Directories. The identity provider (IdP) or directory assigned to the application.

  • Category. Shows the application category that you configured.

You can grant a user an application administrator role to configure applications or a custom administrator role to manage the administration tasks for multiple resources using role-based access control in ‚ÄčAkamai Control Center‚Äč.


Enterprise Application Access may terminate some long-lived web-socket based connections, running for at least eight hours or more, for efficient service operation. Sometimes, this may cause a discontinuity for browser-based SSH and RDP applications.