The authentication prompt

Learn about the elements of the authentication prompt.

With ​Akamai MFA​, when you attempt to access an enterprise application, apart from authenticating with your company username and password, you also need to complete an additional verification process. In the ​Akamai MFA​ authentication prompt that displays on your screen, you can confirm your identity, manage your enrolled mobile devices or enter the bypass code.

Let's review all the tasks that you can perform using the authentication prompt.

  1. My Devices. Lets you enroll a new device and manage your trusted devices. Here you can also set automatic push requests.

  2. Help. Displays the installation help page with the link to the ​Akamai MFA​ mobile app, all enabled browser extensions, and the QR code that you have to scan to activate your phone security key.

  3. Device. Lets you open a list of your enrolled devices and select your authentication device.

  4. I don't have my devices. Lets you submit the bypass code that you received from your admin to authenticate instead of using your usual secondary authentication method on your enrolled device. Once you confirm your identity using the bypass code, you can enroll your new authentication device.

  5. Choose a method. Lets you select your preferred secondary authentication method. For example, click Send me a Push to receive a push notification on your enrolled mobile device.
    The list of the allowed second factors that you see in this area depends on the authentication settings enabled by your organization. This means that you may not be able to use all the authentication options described in this section.