Enroll your smartphone in the ​Akamai MFA​ service. With this setup, you can use your smartphone to respond to authentication challenges and obtain access to protected enterprise apps.

Before you begin

• To learn how to access the ​Akamai MFA​ device enrollment page, see Self-enroll in Akamai MFA.
• In order to receive calls or text messages with your one-time password, you may need to whitelist the following phone number: +18555180150.

📘

Due to local carrier restrictions in the UK, text messages from ​Akamai MFA​ come from +447412356394 if your full phone number begins with +44.

How to

1. When you are redirected to ​Akamai MFA​, in the Set up Multi-factor Authentication dialog, click Enroll a Device.

2. In Select a device to enroll, select Phone and click Next.

3. In What kind of phone do you have?, select Smartphone (iOS or Android) and click Next.

4. In Choose a provider, select ​Akamai MFA​.

5. In Enter your phone number and we'll send you a verification code, select your country code and enter your phone number. Then, click either Text me to receive your verification code via text message or Call me to receive your verification message via voice message.
   Depending on the method that you selected, you receive your verification code via call or SMS on your mobile device.

6. In Enter the code we just sent you, enter the verification code that you received on your mobile device, and click Verify.
   The dialog instructions walk you through two final steps that let you activate your trusted device.

7. Download and install the ​Akamai MFA​ mobile app.

   • If you are displaying the Set up Multi-factor Authentication dialog on your desktop or laptop, click Text me a link. This sends a text message with the link to your mobile device. On your mobile device, click the link, which redirects you to the App Store (for iPhones) or Google Play Store (for Androids). Next, download and install the ​Akamai MFA​ app.

   • If you're on your smartphone, click App Store (for iPhones) or Google Play Store (for Androids). This redirects you to the respective service page where you can download and install the ​Akamai MFA​ app.

📘

If the ​Akamai MFA​ app download and install from Google Play Store on your mobile device is taking longer than normal, go to Settings > Apps and make sure you have no pending installations or updates. If there are any pending installations, either cancel them or wait for them to complete. This will let you proceed and complete the installation of the ​Akamai MFA​ mobile app.

8. Activate your trusted authentication device.

   • If you are displaying the Set up Multi-factor Authentication dialog on your desktop or laptop device, click Scan Registration Code on your smartphone.

     i. Scan the QR code.

   • If you're on your smartphone, open the QR code reader in the ​Akamai MFA​ mobile app.

     i. Click Enter code manually

     ii. Select ​Akamai MFA​.

     iii. Enter the verification code and click Submit.

Now that you've enrolled your smartphone, you can use the ​Akamai MFA​ mobile app on your device to respond to authentication challenges.