Deploy your installation

Before you deploy your ​Akamai MFA​ installation, you may want to follow these steps to ensure that your organization is ready for the rollout.

• Plan your deployment.

  • Prepare the deployment timeline and identify the pilot group. Communicate with your users. New situations and procedures in the workplace may cause stress and anxiety.

  • Listen to users’ concerns, address them in FAQs, and emphasize the benefits.

  • Empower your users with knowledge about the enhanced authentication process.

  • Educate users by sharing the ​Akamai MFA​ user instructions.

• Prepare your help desk team to support your users.

  • Organize a demo to familiarize your help desk staff with ​Akamai MFA​.

  • Provide the support team with necessary resources: user instructions and administrator instructions.