Deploy your installation
Before you deploy your Akamai MFA installation, you may want to follow these steps to ensure that your organization is ready for the rollout.
-
Plan your deployment.
-
Prepare the deployment timeline and identify the pilot group. Communicate with your users. New situations and procedures in the workplace may cause stress and anxiety.
-
Listen to users’ concerns, address them in FAQs, and emphasize the benefits.
-
Empower your users with knowledge about the enhanced authentication process.
-
Educate users by sharing the Akamai MFA user instructions.
-
-
Prepare your help desk team to support your users.
-
Organize a demo to familiarize your help desk staff with Akamai MFA.
-
Provide the support team with necessary resources: user instructions and administrator instructions.
-
Updated almost 3 years ago