Add a user account manually

Follow this procedure to create a user account manually.

How to

1. In the Enterprise Center navigation menu, select Multi-factor Authentication > Identity & Users > Users.

2. Click Add New User (+).

3. Enter a username.
   Optionally, you can enter an email address for the user, as well as their first and last name.

4. Click Save.

   A banner confirms that you successfully created a new user account. You are redirected to the page with the user profile.

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The username, which is case-sensitive, is the only required information needed to manually add a new user. However, if you want to onboard this user using the email enrollment feature, remember to also add a valid email address to the user's profile in the Settings section.

Next steps

You can now send an enrollment email to the user to get them started with ​Akamai MFA​.

How to

1. On the user profile page, click ⋮ > Send Enrollment Email.
2. Click Send to confirm.

You've just sent an enrollment email to the user, inviting them to ​Akamai MFA​. They can now enroll their device and start using the service.