Self-enroll your third-party OTP device

If your company has enabled third-party OTP devices as the secondary authentication method in ​Akamai MFA​, you can enroll your mobile app authenticator in the service.
The third-party OTP devices are mobile apps such as Duo Mobile, Google Authenticator, Microsoft Authenticator, Okta Verify, or any other mobile app that generates TOTP (time-based one-time passcodes) after scanning the QR code.
To enroll and activate your third-party OTP device, you have to pair the mobile app on your trusted device with the ​Akamai MFA​ back end, and, next, you can use passcodes to authenticate to your enterprise applications.

Before you begin

To learn how to access the ​Akamai MFA​ device enrollment page, see Self-enroll in Akamai MFA.

You have installed on your trusted mobile device Duo Mobile, Google Authenticator, Microsoft Authenticator, Okta Verify, or any other mobile app that generates TOTPs (time-based one-time passcodes) after scanning the QR code.

How to

  1. When you are redirected to ​Akamai MFA​, in the Set up Multi-factor Authentication
    dialog, click Enroll a Device.

  2. In Select a device to enroll, select one of the following:

    • To enroll your smartphone, select Phone, and click Next. And, in What kind of phone do you have, select Smartphone (iOS or Android), and click Next.

    • To enroll your tablet or iPad, select Tablet, and click Next.

  3. In Choose a provider, select Authenticator App.

  4. Open your account in the third-party mobile app installed on your mobile device.

  5. Scan the QR code or enter manually the code displayed on your computer.

  6. In Enter a nickname, optionally enter the nickname for your mobile device.

  7. In Enter the six-digit code from the application, enter the verification code that you received on your mobile device, and click Next.

    Now that you’ve enrolled your third-party OTP device in ​Akamai MFA​, you can start using it to respond to authentication challenges.