View user details

The Users page lets you access the user profile with detailed data and perform administrative tasks such as sending emails, generating bypass codes, or managing the user’s devices.

Follow this instruction to learn about the data and actions available in the user profile.

How to

  1. In the Enterprise Center navigation menu, select Multi-factor Authentication > Identity & Users > Users.

  2. On the Users page, navigate to the selected user account and click the user's username.

The profile of the selected user opens. The user profile page contains three tabs: Settings, Groups and Bypass Codes.

  1. Settings. View the user's aliases and registered devices.

  2. Groups. View information about groups that the user belongs to.

  3. Bypass Codes. View details of all bypass codes enabled for the selected user.

  4. View data displayed in the summary panel including full and last name, current status, and source of information of the selected user. See User provisioning to learn more about two sources of user data in ​Akamai MFA​.
    The menu icon above the summary panel lets you perform the following actions for the automatically provisioned users:

    1. Assign a hardware token to the currently displayed user.

    2. Send Enrollment Email. You can customize the enrollment email, and send it to invite the user to ​Akamai MFA​.

    3. Generate a bypass code to let the user restore their account.

    4. If the user was added manually, you can delete user account manually.

    5. Depending on the current status of the user, you can also enable or disable their account if the user was added manually.

    6. Initiate direct enrollment to add an authentication device for a user.