Use your third-party OTP device

If your organization enabled third-party authenticators as one of the allowed secondary authentication methods and you enrolled your third-party OTP device in ​Akamai MFA​, you can use it to authenticate to your enterprise applications.

OTP stands for one-time passcode. With this authentication method, you can use 6-digit passcodes that are randomly generated and sent to your enrolled mobile device to authenticate to the protected applications.

Before you begin

• On your trusted device, install the selected third-party authenticator’s mobile app (for example, Duo Mobile, Google Authenticator, Microsoft Authenticator, Okta Verify) that generates TOTP passcodes after scanning the QR code

• Enroll your trusted mobile device and pair it with the ​Akamai MFA​ back end.

How to

1. In the authentication prompt, select the One-time Code by clicking Use a Passcode.

2. Go to your account in the ​third-party authenticator’s​ mobile app on your enrolled device to check the passcode.

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Each passcode has a timer that shows the time left to input the code into the authentication prompt.

3. In the authentication prompt, enter the passcode and click Submit Code.

4. ​Akamai MFA​ displays a confirmation message and redirects you to the required enterprise app.