Use your third-party OTP device

If your organization enabled third-party authenticators as one of the allowed secondary authentication methods and you enrolled your third-party OTP device in ‚ÄčAkamai MFA‚Äč, you can use it to authenticate to your enterprise applications.

OTP stands for one-time passcode. With this authentication method, you can use 6-digit passcodes that are randomly generated and sent to your enrolled mobile device to authenticate to the protected applications.

Before you begin

  • On your trusted device, install the selected third-party authenticator‚Äôs mobile app (for example, Duo Mobile, Google Authenticator, Microsoft Authenticator, Okta Verify) that generates TOTP passcodes after scanning the QR code

  • Enroll your trusted mobile device and pair it with the ‚ÄčAkamai MFA‚Äč back end.

How to

  1. In the authentication prompt, select the One-time Code by clicking Use a Passcode.

  2. Go to your account in the ‚Äčthird-party authenticator‚Äôs‚Äč mobile app on your enrolled device to check the passcode.


Each passcode has a timer that shows the time left to input the code into the authentication prompt.

  1. In the authentication prompt, enter the passcode and click Submit Code.

  2. ‚ÄčAkamai MFA‚Äč displays a confirmation message and redirects you to the required enterprise app.