Configure policy for a new and existing user

Learn how to set up or update your new user or existing user policies.

The new user policy

It defines the way you onboard new users who don't have access to a registered device and attempt to access protected applications.
The values that you can set as your new user policy are the following:

  • Enroll. Requires new users to self-enroll in ​Akamai MFA​ before they access an enterprise application.

  • Allow. Lets new users skip ​Akamai MFA​ authentication before they access an enterprise application.

  • Deny. Prevents new users from accessing the protected application.

To set up or update your new user policy, follow these steps:

  1. In the Enterprise Center navigation menu, select Multi-factor Authentication > Policies.

  2. On the Policies page, navigate to the policy that you want to edit and click the policy's name to display its settings.
    The policy configuration page displays.

  3. In the sidebar menu, select New User to enable the edition of the new user policy.

  4. In New User, select the policy that ​Akamai MFA​ must follow when a new user attempts to access a protected application.

📘

Enroll is the default and recommended new user policy.

  1. Click Save & Deploy.

    This overwrites and saves your newly added new user policy configuration.

The existing user policy

It defines the policy that you want to apply to users who exist in the ​Akamai MFA​ service and have at least one authentication device assigned to their account.
The values that you can set as your existing user policy are the following:

  • Enforce. Enforces users to prove their identity using one of the allowed ​Akamai MFA​ second factors.

  • Bypass. Lets existing users skip the secondary authentication.

  • Block. Prevents existing users from accessing the protected application.

To set up or update your existing user policy, follow these steps:

  1. In the Enterprise Center navigation menu, select Multi-factor Authentication > Policies.

  2. On the Policies page, navigate to the policy that you want to edit and, click the policy's name to display its settings.
    The policy configuration page displays.

  3. In the sidebar menu, select Existing User to enable the edition of the existing user policy.

  4. In Existing User, select the policy that ​Akamai MFA​ must follow when a user that already exists in the service attempts to access a protected application.

📘

Enforce is the default and recommended existing user policy

  1. Click Save & Deploy.

    This overwrites and saves your newly added existing user policy configuration.


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