Before you begin
Contact your admin to request a bypass code that lets you skip Akamai MFA secondary authentication.
When your trusted devices are unavailable, or if you need to register a new authenticator and don't have your existing device, contact your administrator and ask for a temporary bypass code.
The code lets you confirm your identity and, next, enroll your new authentication device or gain access to the protected resources.
In the authentication prompt, click I don't have my devices.
In Authentication Required. Backup option, select the bypass code by clicking Use a Passcode.
Enter the bypass code that you received from your administrator and click Submit Code.
Akamai MFA displays a confirmation message and redirects you to the required enterprise app.
Updated almost 2 years ago