Use a bypass code

Before you begin
Contact your admin to request a bypass code that lets you skip ​Akamai MFA​ secondary authentication.

When your trusted devices are unavailable, or if you need to register a new authenticator and don't have your existing device, contact your administrator and ask for a temporary bypass code.

The code lets you confirm your identity and, next, enroll your new authentication device or gain access to the protected resources.

How to

  1. In the authentication prompt, click I don't have my devices.

  2. In Authentication Required. Backup option, select the bypass code by clicking Use a Passcode.

  3. Enter the bypass code that you received from your administrator and click Submit Code.

  4. ​Akamai MFA​ displays a confirmation message and redirects you to the required enterprise app.