Update a user account manually

You can update a user account only if it was created manually. You can, for example, enter an email address or add alternate usernames (aliases) for a user.

How to

  1. In the Enterprise Center navigation menu, select Multi-factor Authentication > Identity & Users > Users.

  2. On the Users page, navigate to the user account that you want to edit, and click the user's username.

    The user profile opens.

  3. To enter an alias, in Alias, type the user's alternate name, and click Save.

    A banner confirms that you successfully updated the user account.

  4. To enter a user email, go to the summary panel on the right and click on the email field. Next, enter the new email address and click Save.

    A banner confirms that you successfully updated the user account.


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