Send bulk emails to users

Sending bulk emails lets you contact multiple users at a time. With this capability, you can, for example, send a reminder to users with the unenrolled status and invite them to register in the service. You can also resend the enrollment link to users whose initial enrollment link has expired.

How to

  1. In the Enterprise Center navigation menu, select Multi-factor Authentication > Identity & Users > Users.

  2. Click Bulk actions for selected items > Send Emails.

  3. To email particular users, select the checkbox next to their usernames. To send all users displayed in the list, select the checkbox next to the Username header.


If a particular user doesn't have the email address added to their account, you can see a warning, and the corresponding checkbox displays as inactive.

  1. Click Send Emails.

    A banner confirms that you successfully sent emails to the selected users.