Troubleshoot PacketFence integration issues

Radius connectivity issues

When you're facing some connectivity issues, first, check your VPN and PacketFence configuration. If the problem persists try these workarounds:

  1. Access to PacketFence console from ESXi. You need to log in as root with the password you set during Debian installation.

  2. Run ps -edf | grep radius command from the command line and check if two freeradius processes are running. See the example below.

    Run netstat -a | grep <portNumber> command to check the status of your authentication port that you set up in.

    ag-troubleshoot-pf-1815ag-troubleshoot-pf-1815

  3. If you notice differences in your environment compared with the screenshot in step 1 above, restart the Radius service as below.

    ag-troubleshoot-pf-restartag-troubleshoot-pf-restart


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