Supported desktop operating systems

An ETP administrator downloads ETP Client from the Versions Management tab of the ETP Client page. These operating systems are supported for the desktop version of ETP Client:

Operating System

Version

Microsoft Windows

  • 11
  • 10

Mac

  • macOS Monterey
  • macOS Big Sur

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On macOS Big Sur, ETP Client may show an unprotected status when routers or wireless networks are configured to send IPv6 stateless address auto-configuration (SLAAC) messages. While a user can still use the Internet in this situation, ETP threat protection may be temporarily disabled on the user's computer. ‚ÄčAkamai‚Äč is currently investigating a solution for this issue. However, you can work around it by completing one of these steps:

  • Disable IPv6 on computers with macOS Big Sur.

  • Disable IPv6 SLAAC messages on routers and configure the routers to use DHCPv6.

An ETP administrator can access and download the latest version of the client, as well as previous versions.


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