Download and approval statuses

When downloading the desktop client or managing versions of the desktop client, these statuses are available.


These statuses apply when downloading, testing, and approving ‚ÄčETP Client‚Äč. If you want to set up Zero Trust Client, see Zero Trust Client.

Download, Test, and then ApproveIndicates that you must download, test, and approve the ‚ÄčETP Client‚Äč upgrade or patch. After testing the client, you can approve the update in ‚ÄčSIA‚Äč. For more information, see Approve ‚ÄčETP Client‚Äč.
Download PendingIndicates the ‚ÄčETP Client‚Äč version is not yet downloaded. To benefit from the latest ‚ÄčETP Client‚Äč features, make sure you download, test, and approve the latest version.
ApprovedIndicates that ‚ÄčETP Client‚Äčwas approved and is ready for distribution.

You can select to force an upgrade or you can select On Demand to give end users the choice to install it immediately or be reminded within 1 day, 3 days, or 7 days. Based on this selection, once a new ‚ÄčETP Client‚Äč version is approved, an end user is either upgraded or prompted to install an upgrade.

If you select the Force Upgrade option, ‚Äč‚ÄčETP Client‚Äč‚Äč is automatically upgraded to the corresponding version without user interaction. While the client indicates that an update is occurring, the upgrade completes at any time within a three-hour window.

If you select to roll back an upgrade, you must also approve the previous version before the client can roll it back. For more information about rollback, see Roll back an ‚ÄčETP Client‚Äč upgrade.
DownloadedIndicates that an ‚ÄčETP Client‚Äč version was downloaded.