If ETP Proxy is enabled in a policy, you can configure ​Enterprise Threat Protector​ (ETP) to analyze traffic from supported file sharing services. To do this, assign the Allow action to the File Sharing access control category. If a threat is discovered in download files, the action that corresponds to the threat type or category is completed. For example, if malware is discovered, the threat is assigned the action that's associated with known malware in the Threat tab of the policy.

If your organization is licensed for ETP Advanced Threat and as a result, Inline Payload Analysis is enabled, ETP Proxy scans files that are up to 5 MB in size.

This table shows the validated and fully supported File Sharing domains.

Configure exceptions for file sharing scanning

The desktop application versions of Google Drive and Dropbox are currently not supported as File Sharing domains. As a result, users are not able to access these applications when ETP Proxy is enabled and the File Sharing option is available in the policy configuration. To continue using these applications, you need to select the Allow option in the File Sharing policy option or you can create a custom list that contains the domain of the specific application you don't want analyzed in your network. After you create a custom list, assign an Allow action to permit access for domains in that list.

Similarly, if there are supported file sharing services that you want to allow or that you want to block, you can create a custom list that includes the domains of the service or services. In the policy configuration, you can then assign the action you need. For example, if you want to specifically block one service while scanning and classifying threats in the other services, you can assign the Block action to the custom list with the service you want to block.

Block file sharing services

Alternatively, if you do not want to analyze downloads with inline payload analysis or your organization is not licensed for ETP Advanced Threat, you can block all file sharing services by blocking the File Sharing AUP category.