Handle lost devices

If a user reports a lost or compromised device, you can revoke ​ETP Client​ on that device. You also may need to do this in situations where an ​ETP Client​ device is no longer in use.

This operation disables the client on a specific device.

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If you need to undo a revoke operation, contact ​Akamai​ Support.

To handle lost devices:

1. In the Threat Protection menu of Enterprise Center, select Clients & Connectors > ​ETP Client​s.

2. In the Reports tab, locate the machine or device where ​ETP Client​ is installed.

3. Hover over the installed client and click the trash bin icon.

4. In the confirmation message, click Yes.