Internal server error. The response's detail should clarify the problem.

This error may be caused by a number of reasons:

  • An issue with the ​Akamai​ servers, for example maintenance, software updates or upgrades,
  • Downstream applications and external services also experiencing problems,
  • Locked resources causing timeouts,
  • other known issues.

To resolve, try running an operation again or contact ​Akamai​ Professional Services for help.

This example shows a typical 500 error:

    "type": "https://problems.luna.akamaiapis.net/papi/proxy/forward-request-error",
    "title": "Forward request error",
    "detail": "Failed to make forward request",
    "instance": "/papi/v1/properties/prp_123456/activations#abc12345abcc02a7",
    "status": 500