Error codes - EdgeWorkers Management Application

Error codes are displayed in the EdgeWorkers Management application to keep users informed about limitations and issues.

These error codes are useful when troubleshooting with support. Send an email to edgeworkers@akamai.com for more information about an error message or for help troubleshooting an issue. You can also contact your account team directly whenever you need to.

Error CodeError MessageMore Information
Permission errors
EW0011You don't have permission to access an EdgeWorker ID. For information on how to grant permissions see the EdgeWorkers documentation.See Manage access to EdgeWorkers for more information.
EW0012You don't have permission to access a version. For information on how to grant permissions see the EdgeWorkers documentation.See Manage access to EdgeWorkers for more information.
EW0013You don't have permission to access an activation. For information on how to grant permissions see the EdgeWorkers documentation.See Manage access to EdgeWorkers for more information.
EW0014You don't have permission to create an EdgeWorker ID. For information on how to grant permissions see the EdgeWorkers documentation.See Manage access to EdgeWorkers for more information.
EW0015You don't have permission to create a version. For information on how to grant permissions see the EdgeWorkers documentation.See Manage access to EdgeWorkers for more information.
EW0016You don't have permission to activate a version. For information on how to grant permissions see the EdgeWorkers documentation.See Manage access to EdgeWorkers for more information.
EW0101Access to the production network is not available. Contact support for more information.See Manage access to EdgeWorkers for more information.
Validation errors
EW1001We're unable to process your request at this time.Contact support to resolve this issue.
EW1002We're unable to process your request at this time.Contact support to resolve this issue.
EW1011This version has already been activated for the selected EdgeWorker ID.See View the activation history of a version for more information.
EW1021This version is currently activating.See View the activation history of a version for more information.
EW1022This version is already active.Only one version can be active at a time. See View the activation history of a version for more information.
EW1101The compressed size of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information.See the Product limits section for more information.
EW1103The GZIP format of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information.See Create a code bundle for more information.
EW1104The uncompressed size of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information.See the Product Limits section for more information.
EW1105The TAR archive of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information.See Create a code bundle for more information.
EW1106The EdgeWorkers code bundle is missing mandatory files. Review the contents of the code bundle and upload it again. See the EdgeWorkers documentation for more information.See Create a code bundle for more information.
EW1107The EdgeWorkers code bundle contains an invalid manifest file. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information.See Create a code bundle for more information.
EW1108The script syntax of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information.See Create a code bundle for more information.
EW1201The EdgeWorkers code bundle failed to run. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information.See Create a code bundle for more information.
Nonexistent resource errors
EW2001This Group doesn't exist.Contact support for more information.
EW2002This EdgeWorker ID doesn't exist.Contact support for more information.
EW2003This version doesn't exist.Contact support for more information.
EW2004This activation doesn't exist.Contact support for more information.
Limits
EW3001This account has reached the limit of activations on this network.See the Product limits section for more information.
EW3002This account has reached the limit of EdgeWorkers IDs.See the Product limits section for more information.
EW3003The EdgeWorker ID has reached the limit of versions.See the Product limits section for more information.
EW3101This account has reached the limit of activations per minute on this network.See the Product limits section for more information.
EW3102This account has reached the limit of activations per day.See the Product limits section for more information.
Server errors
EW4001We're unable to process your request at this time.Contact support for more information.
EW4100-EW4104We're unable to process your request at this time.Contact support for more information.
EW4111-EW4114We're unable to process your request at this time.Contact support for more information.
EW4121-EW4124We're unable to process your request at this time.Contact support for more information.
EW4131-EW4133We're unable to process your request at this time.Contact support for more information.
EW4141We're unable to process your request at this time.Contact support for more information.
EW4201-EW4204We're unable to process your request at this time.Contact support for more information.
EW4301-EW4303We're unable to process your request at this time.Contact support for more information.
EW4501-EW4505We're unable to process your request at this time.Contact support for more information.
EW4511We're unable to process your request at this time.Contact support for more information.
EW4601We're unable to process your request at this time.Contact support for more information.
EW4611We're unable to process your request at this time.Contact support for more information.
JavaScript Logging via DataStream 2
EW7101Missing DS2 ID: the DS2 ID provided is empty or null.Contact support for more information.
EW7102Unable to find stream for the DS2 ID provided: Token is invalid or expired.Contact support for more information.
EW7103Unable to find stream for the DS2 ID provided: DataStream service failed.Contact support for more information.
EW7104Insufficient permission to access the stream for the DS2 ID provided.Contact support for more information.