Incompatible products and features

Four ​Akamai​ products may affect how images appear on your website, despite your Image and Video Manager policies and settings.

These are:

If you use any of these products, review this guidance before you get started with Image and Video Manager.

Adaptive Image Compression

Adaptive Image Compression is not compatible with Image and Video Manager and must be disabled for Image and Video Manager to work.

Image Converter

Image Converter is not compatible with Image and Video Manager and must be disabled for Image and Video Manager to work.

Front-End Optimization

Most Front-End Optimization features are compatible with Image and Video Manager. However, these optimizations are not compatible with Image and Video Manager:

  • Optimize Images
  • Optimize CSS: Image Compression
  • Optimize CSS: Use Web Resolution

If your site uses features that are not compatible with Image and Video Manager, adjust your Property Manager rules or Front-End Optimization configurations so that none of these features apply to the images that Image and Video Manager optimizes.

Kona Site Defender

Kona Site Defender is compatible with Image and Video Manager. However, if the rate controls for any firewall policies are set to Deny, they could block the image server.

All of your rate policies must allowlist Image and Video Manager server IPs. If you have existing rate policies in use, edit them before you enable Image and Video Manager. When you do so, or when you create a new rate policy, go to the Match Criteria section, click Add, select Network List and does not match, and then select the Image and Video Manager Servers network list. Refer to the Kona Site Defender product documentation for specific configuration instructions.


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