During the Beta phase, you may encounter temporary system limitations or bugs. Review this list of known issues and workarounds to help you bypass the problems until we apply permanent fixes.

Access issues in cloned roles

Cloned Admin roles don't automatically sync with new scope updates. If you run into access issues within Delivery Manager, check if you're using a custom role and have an administrator edit it, selecting Delivery Manager permissions under the Property Manager category. See Prepare to use Delivery Manager for more information.

DNS CNAME status unconfirmed after activation

Issue: After completing activation and pointing your traffic to Akamai edge servers, Delivery Manager doesn't automatically confirm or display that the DNS CNAME record is live.

Workaround: Manually verify that your DNS CNAME record is active and resolving outside of Delivery Manager using command-line DNS tools (such as dig or nslookup) or an external DNS lookup service.