SaaS Application Request-to-User Ratio per Contract

This alert notifies you that the request-to-user ratio varies greatly from the long-term average for the SaaS applications on a specified contract.

You can set this alert to monitor multiple contracts.


This alert can be created only by your account team.

Available for

  • Ion Express
  • Ion Media Advanced
  • Ion Premier
  • Ion Standard
  • Terra Alta Enterprise Accelerator
  • Web Application Accelerator

Notification time

  • New Alert - The condition is present for 12 hours.
  • Alert Cleared - The condition is cleared.

Threshold configuration

None required


Follow the instructions from the Troubleshooting section on the alert's page.