This alert notifies you that the percentage of incomplete downloads reached a set threshold.

The incomplete download occurs when the client is in the process of downloading the content and aborts the download.

You can set this alert to monitor multiple CP codes.

Available for

• Adaptive Media Delivery
• Download Delivery
• HTTP Content Delivery
• HTTP Downloads
• Media Services Live (HLS/HDS/DASH Ingest)
• Media Services Live (Smooth Ingest Enablement)
• Media Services Live (Stream Packaging)
• Media Services On Demand (Smooth Streaming Enablement)
• Media Services On Demand (Stream Packaging)
• Object Delivery
• Progressive Media

Notification time

• New Alert - The condition is present for three to four minutes.
• Alert Cleared - The condition is cleared for three to four minutes.

Threshold configuration

You need to set:

• A type of traffic to be monitored (Secure, Non-Secure, or Either Non-Secure or Secure).

• The percentage of downloads stopped before completion necessary to trigger the alert.

• Whether the alert should be triggered when the threshold is reached for one of the selected CP codes or all of them combined.

Troubleshooting

Follow the instructions from the Troubleshooting section on the alert's page.