Use File Manager

File Manager is a web-based interface to the NetStorage file-system. Rather than using a terminal session, command prompt, or a third party transfer application, you can access File Manager in ​Control Center​ to perform file management. This includes list, move, delete, and upload operations. It also allows you to create and remove directories.

Access File Manager for NetStorage

  1. Launch your desired browser and access Control Center at
  2. Login using a Control Center user account that has been provisioned for NetStorage use.
  3. Select the appropriate account — one configured for NetStorage use — from the Select Account drop-down.
  4. Open the application. Go to ORIGIN SERVICESNetStorage.
  5. Click FileManager to access the application.

Manage your uploads

You can use File Manager to upload a file as well as cancel an upload in progress.

Upload a file

To upload a file using File Manager follow the steps outlined below:

  1. In the left-most pane, "root" folders—represented by one or more CP Code(s) associated with the storage group—will be revealed. Click the applicable one to access it.
  2. If applicable, navigate any sub-folders revealed until the desired one is reached (and/or create a new folder to house the content, if desired).
  3. Click Upload.
  4. Using the window that is launched, navigate to the directory on your local system housing the desired file(s) and select them for upload (for example, in a Windows environment, Shift + click to select a range of files, or Ctrl + click to select multiple, non-sequential files).
  5. Click Open to begin the process.


File names must use alphanumeric characters (a-z, A-Z, 0-9), a period (“.”), a hyphen (“-”), or an underscore (“_”). All other characters are not supported.

Cancel an upload

During upload of a file, the modal window displayed offers an "X" button that is used to abort upload of that specific file, click it to cancel the upload.

The "X" button used to cancel upload of a specific file

You can't restart a canceled or failed upload

If an upload failed due to an error, or if you canceled an upload that was in progress, you will need to begin the upload process again to add the file.


Once a failed upload has been restarted, its "Failed" entry can be removed from the Uploads table by clicking Clear All.

Create a new folder

To create a new sub-folder to house new content, perform the following

  1. If necessary, navigate to the folder that will house the new sub-folder.
  2. Click New Folder
  3. In the Add New Folder dialog that is launched, input a desired name in the Folder Name field.
  4. Click Create to process the request or click Cancel to abort.
  5. If necessary, click Refresh to update the view and reveal the newly added folder.

With the new folder added, you can click its name to access it and perform further operations, for example, upload file content; create a sub-folder within it, etc.

Download a file

Once a file has been uploaded to a storage group, you can download it your local system, as necessary.

  1. Navigate to the folder housing the desired file.
  2. Locate the desired file and click on it to begin downloading.

Download and navigate your symlinks

If you've used the Content Management Shell (CMShell) or the Usage API to create symlinks within NetStorage, you can use File Manager to navigate them. File Manager will display an () icon next to the file or folder indicating it's a symlink. Clicking the () icon or Name will present an option to Download the content, or Navigate to the destination folder.

Navigate symlinks with File Manager

Limitations on use

File Manager is intended for convenience, not complex operations. It provides a basic UI to browse and manage content stored in NetStorage via Control Center. It is meant to be used for small and quick operations.


File Manager does not preserve nested sub-directory structures on upload

Nested files will reside in the top-level directory.

You shouldn't use File Manager and instead, implement a production file upload system, if any of these apply:

  • You need to enforce directory and subdirectory restrictions. File Manager doesn't reflect directory, or subdirectory restrictions.
  • You need to preserve directory structures.
  • You need to traverse through complex directory trees.
  • You need to initiate large data transfers, or upload large files.
  • You need to perform other "mass operations," such a deleting or moving a large number of files.


A "production file upload system" is one you develop using the various protocols available with NetStorage, or the NetStorage Usage API.

Don't simultaneously use the File Manager UI and NetStorage

Changes made in the actual NetStorage application will not be immediately reflected in the File Manager UI, and vice versa. For example, if a file is renamed using NetStorage, the entry for it in File Manager will not be automatically updated, and attempts to access the file in the UI will be met with an error (you would need to refresh the File Manager UI--and wait for the applicable update--to reflect the change). For this reason, it is strongly recommended that you do not use both applications simultaneously.