AMD service-level agreement

We maintain a service-level agreement (SLA) for Adaptive Media Delivery on ​Akamai Control Center​ .

  1. Access Control Center.
  2. Log in with an account that has access to create Adaptive Media Delivery properties.
  3. In the Media Delivery category, select Adaptive Media Delivery.
  4. Open Service-level agreement.
  5. Click Media content delivery service-level agreement.pdf to download the SLA.