You may encounter a "mismatch" between what you've set in a property hostname's Mapping Solution for an edge hostname, and what's applied in the "use case-based" behavior in the Default Rule in your property configuration.

This guide describes some potential mismatch conditions and how to resolve them.

Incorrect mapping from your property hostname to edge hostname

The first step to resolve any mismatch is to make sure that the mapping from the property hostname to the edge hostname in Property Manager is accurate. This mapping must match the DNS CNAME record that translates your property hostname to the edge hostname that was generated.

Does your media delivery type setting match the mode-based behavior?

With Adaptive Media Delivery, what you've set for the segmented media mode delivery type and the Segmented Media Delivery Mode behavior option must match. For example, if your Adaptive Media Delivery configuration has VOD as the Media Delivery Mode for the edge hostname, the Segmented Media Delivery Mode behavior must be set to On demand. Use the table below to choose the appropriate behavior mode option based on your selected use case.