Monitor and protect zones

You can monitor zones for brand spoofs and phishing domain names. After analyzing a related domains report, you can submit requests to take down domain content that poses a high risk to your business.

View zones enrolled for protection

To view zones enrolled for protection, complete the next procedure.

  1. Log in to ​Control Center​.

  2. Go to > DNS SOLUTIONS > Edge DNS. The Zone list page opens.

  3. On the top toolbar, click Zone protect.

    The Zone Protection page opens. There are two tabs:

Protected zones tab

The Protected zones tab displays the list of Edge DNS zones that are enabled for active domain monitoring. You can narrow the list of zones displayed in the Zones list by entering filter criteria in the Filter field. You can also sort the Zone list by name.

The following zone attributes appear on this tab:

  • Zone. Name of the DNS zone.
  • Status. Value: Protected.
  • Report. Click View to open a Related domain list report for the corresponding zone.
  • Brands. List of brands associated with the zone.
  • Actions. Manage brands.

Unprotected zones tab

The Unprotected zones tab displays the list of Edge DNS zones that are available for enrollment in active domain monitoring. You can narrow the list of zones displayed in the Zones list by entering filter criteria in the Filter field. You can also sort the Zone list by name.

Protect selected zones

You can enroll one or more zones for domain monitoring.

  1. Log in to ​Control Center​.

  2. Go to > DNS SOLUTIONS > Edge DNS. The Zone list page opens.

  3. On the top toolbar, click Zone protect.

    The Zone Protection page opens to the Protected zones tab.

  4. Select the Unprotected zones tab to display the list of zones that are not currently enrolled for monitoring.

  5. Complete one of the following actions.

    • To enroll one or more zones for monitoring, under the Zone heading, select the checkbox next to each zone, and on the top toolbar, click Protect selected zones.
    • To enroll all zones in the list, select the checkbox next to the Zone heading, and on the top toolbar, click Protect selected zones.

    The Protect selected zones dialog opens.

  6. In the These zones will be enrolled in protection and These zones will be assigned to the following brands panels, review the list of zones that you selected for monitoring and the list of associated brands.

  7. Complete one of the following actions.

    • To enroll the selected zones and associated brands for monitoring and protection, click Submit.

      The dialog closes and you return to the Unprotected zones tab on the Zone protection page. Notice that the zones you enrolled for monitoring are no longer listed on this tab. Select the Protected zones tab to see the updated protected zones list.

    • To update the list of brands associated with the selected zones, in the These zones will be assigned to the following brands panel, add and remove brands as desired. Then click Submit.

    • To update the list of zones that you selected for monitoring, click Cancel.

    The dialog closes. You return to the Unprotected zones tab on the Zone Protection page. Repeat Steps 4 6.

Manage brands

You can add and remove brands associated with a zone by using tags. Brands are used to rate the risk presented by a given related domain, so it's important to use explicit and meaningful brand tag names. You must configure at least one brand to associate with a zone. If you don't configure a brand, the Account name is used as the default brand name.

To add or remove brands associated with a zone, complete the next procedure.

  1. Log in to ​Control Center​.

  2. Go to > DNS SOLUTIONS > Edge DNS. The Zone list page opens.

  3. On the top toolbar, click Zone protect.

    The Zone Protection page opens to the Protected zones zones tab. The list of brands associated with each zone is displayed under the Brands heading.

  4. To add and remove brands associated with a zone, from its Actions menu, select Manage brands.

    The Manage the brands associated with zone [zone] dialog opens.

  5. Use the brands text field to add and remove brand tags.

    • To add a brand that was previously added to another zone, click in the brands field and select a brand tag from the list.
    • To add a new brand, enter a tag name to associate with the brand. Then either press Enter, or click [new brand].
    • To remove a brand, click the x in the tag name.
  6. Click Submit.

    The dialog closes. On the Protected zones tab of the Zone Protection page, brand updates for the selected zone appear.

Unprotect selected zones

You can unenroll one or more zones from domain monitoring.

  1. Log in to ​Control Center​.

  2. Go to > DNS SOLUTIONS > Edge DNS. The Zone list page opens.

  3. On the top toolbar, click Zone protect.

    The Zone Protection page opens to the Protected zones tab.

  4. Complete one of the following actions.

    • To unenroll one or multiple zones from domain monitoring, select the checkbox next to each zone that you want to unenroll.
    • To unenroll all zones in the list from domain monitoring, select the checkbox next to the Zone heading. Then click Unprotect selected zones.

    The Remove these zones from protection dialog opens.

  5. Click Submit.

    The dialog closes. The Protected zones and Unprotected zones tabs on the Zone Protection page are updated.

Display related domains report

You can display a related domains report for a zone, and then use the resulting data to check for possible brand spoofs and phishing domain names.

  1. Log in to ​Control Center​.

  2. Go to > DNS SOLUTIONS > Edge DNS. The Zone list page opens.

  3. On the top toolbar, click Zone protect.

    The Zone Protection page opens to the Protected zones tab.

  4. Locate a zone associated with the brand that you're interested in displaying related domains for, and in the Report column, click View.

    The Related domains report for zone [zone] page opens. The page lists potentially dangerous domain names, sorted by the risk level they may pose to your business.

  5. You can perform the following actions on the Related domains report for zone [zone] page.

    • Download the related domains list as a .csv-formatted file. To download a .csv-formatted file containing the list of related domains and their attributes, click Download Report to .csv on the top toolbar.

    • View a screenshot of content hosted at a related domain. To display a screenshot of any content hosted at a related domain without navigating to the domain, under the Screenshot heading for the domain, click View .

    • Follow risk changes. To follow risk changes for one or more related domains, complete one of the next steps.

      • To follow risk changes for a single domain, either select its grayed-out follow flag () to the left of its domain name, or click its Actions menu and select Follow.

        The Follow these domains for changes dialog opens. Enter the email recipients to receive notifications. Then click Submit. The dialog closes. On the Related domains report for zone [zone] page, notice that the follow flag is enabled ().

      • To follow risk changes for multiple domains, select the checkbox next to each domain you want to follow. Then, from the Select an action menu on the top toolbar, select Follow.

        The Follow these domains for changes dialog opens. Enter the email recipients to receive notifications. Then click Submit. The dialog closes. On the Related domains report for zone [zone] page, notice that the follow flag is enabled ().

      • To update the email addresses associated with followed domains, select the checkbox to the left of each domain, and from the Select an action menu on the top toolbar, click Update Follow Settings. The Update Follow Settings action is also available from a followed domain's Actions menu.

    • Set priority. To set customer priority for one or more related domains, click the Actions menu for a domain and select Set Priority. The Set Priority dialog opens. From the Priority menu, select from these values: Important, Default, Ignore. Then click Submit. The dialog closes. On the Related domains report for zone [zone] page, notice that the Priority column for the selected domain is updated to the priority value you selected.

    • Request takedown of fraudulent domain content. To submit an anonymous takedown request of domain content that poses a high risk to your business (for example, brand spoofing or phishing domain names), click the Actions menu for a domain and select Start Takedown. See Start a domain takedown.

    • View the status of you takedown requests. To view the status of a takedown request, click the Actions menu for a domain and select Takedown Status. See View takedown status.

    • Manage brand tags associated with a domain. Brand tags play an important role in determining the risk level of related domains. Brand tags are associated by account. To manage brand tags associated with a domain, click its Actions menu and select Tags. See Manage brands.

    • Manage related domains in zone reports. Use the allowlist to manage the list of related domains that appear in zone reports. Once a domain is added to the allowlist, it no longer appears in zone reports for this account. Similarly, you can remove related domains from the allowlist. See Mange related domains.

Related domains report

Each domain in the Related domains report may contain the following attributes.

  • Domain. Name of the domain.

  • Risk level. Business risk indicator. Values: High, Medium, Low, Info. Related domains without a risk have a blank value.

  • Priority. Priority set by a domain user. Values: Important, Default, Ignore.

  • Threat Status. Indicates whether a takedown has been requested. Values: Open, Takedown. For takedown status details, see View takedown status.

  • Notifications. Specifies the most recent risk value change.

  • Status. Indicates whether the domain registration is live. Values: Live, Parked, Unknown. The value Unknown indicates that there is no automatic determination of a live website.

  • Updated (UTC). Timestamp of the most recent domain registration update, in UTC format. If there are no recent changes, the value is blank.

  • Screenshot. Click View to display a screenshot of the content that the related domain hosts.

  • Actions menu. Actions that you can perform for the select domain. The actions available for a domain vary depending on it's takedown status and follow status. Values: Follow, Unfollow, Set Priority, Start Takedown, Takedown Status, Tags.

Manage related domains

You can manage the domains that appear in a related domain report by using an allowlist. After a domain is added to the allowlist, it no longer appears in this account's reports. Similarly, you can remove domains from the allowlist.

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To add a domain to the allowlist, you must first unfollow the domain.

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A related domain with a takedown status of Requested, Submitted, or Accepted cannot be added to the allowlist.

  1. Complete the instructions in Display related domains report.

  2. To add one or more domains to the allowlist, complete one of the next actions on the Related domain report for zone [zone] page.

    • Click a domain's Actions menu and select Add to Allow List.

      The Add these domains to your allow list dialog opens. Confirm your selection by clicking Submit. The dialog closes. On the Related domain report for zone [zone] page, notice that the domain you selected no longer appears in the report.

    • Select the checkbox next to one or more domain names in the Related domains list. From the Select an action menu, click Add to Allow List. Then click Submit.

      The Add these domains to your allow list dialog opens. Confirm your selections by clicking Submit. The dialog closes. On the Related domain report for zone [zone] page, notice that the domains you selected no longer appear in the report.

  3. To remove one or more domains from the allowlist, complete the next steps.

    1. On the top toolbar, click Manage Allow List.

      The Remove from Allow List dialog opens.

    2. Select the checkbox in the leftmost column associated with each domain you want to remove from the allowlist. Then click Submit.

      The dialog closes. The domains you selected are removed from the allowlist.