Monitor and protect zones (Beta)

You can monitor zones for brand spoofs and phishing domain names. After analyzing a related domains report, you can submit requests to take down domain content that poses a high risk to your business.

View zones enrolled for protection

To view zones enrolled for protection, complete the next procedure.

  1. On ‚ÄčControl Center‚Äč, go to ‚ėį > DNS SOLUTIONS > Edge DNS.

    The Zone list page opens.

  2. On the top toolbar, click Zone protect.

    The Manage zone protection page opens. There are two tabs:

    • Protected zones tab. Displays the list of Edge DNS zones that are enabled for active domain monitoring.
    • Unprotected zones tab. Displays a list of Edge DNS zones that are available for enrollment in active domain monitoring.

Protected zones tab

The Protected zones tab displays the list of Edge DNS zones that are enabled for active domain monitoring. You can narrow the list of zones displayed in the Zones list by entering filter criteria in the Filter field. You can also sort the Zone list by name.

The following zone attributes appear on this tab:

  • Zone. Name of the DNS zone.
  • Status. Value: Protected.
  • Report. Click View to open a Related domain report for the corresponding zone.
  • Brands. List of brands associated with the zone.
  • Actions. Manage brands.

Unprotected zones tab

The Unprotected zones tab displays the list of Edge DNS zones that are available for enrollment in active domain monitoring. You can narrow the list of zones displayed in the Zones list by entering filter criteria in the Filter field. You can also sort the Zone list by name.

Protect selected zones

You can enroll one or more zones for domain monitoring.

  1. On ‚ÄčControl Center‚Äč, go to ‚ėį > DNS SOLUTIONS > Edge DNS.

    The Zone list page opens.

  2. On the top toolbar, click Zone protect.

    The Manage zone protection page opens to the Protected zones tab.

  3. Click the Unprotected zones tab to display the list of zones that are not currently enrolled for monitoring.

  4. Complete one of the following actions.

    • To enroll one or more zones for monitoring, under the Zone heading, select the checkbox next to each zone.
    • To enroll all zones in the list, select the checkbox next to the Zone heading.
  5. On the top toolbar, click Protect selected zones.

    The Protect selected zones dialog opens.

  6. In the These zones will be enrolled in protection and These zones will be assigned to the following brands panels, review the list of zones that you selected for monitoring and the list of associated brands.

  7. Complete one of the following actions.

    • To enroll the selected zones and associated brands for monitoring and protection, click Submit.

      The dialog closes and you return to the Unprotected zones tab on the Manage zone protection page. Notice that the zones you enrolled for monitoring are no longer listed on this tab. Click the Protected zones tab to see the updated protected zones list.

    • To update the list of brands associated with the selected zones, in the These zones will be assigned to the following brands panel, add and remove brands as desired. Then click Submit.

    • To update the list of zones that you selected for monitoring, click Cancel.

      The dialog closes. You return to the Unprotected zones tab on the Manage zone protection page. Repeat Steps 4‚Äď7.

Manage brands

You can add and remove brands associated with a zone by using tags. The brands are used to rate the risk presented by a given related domain, so it's important to use explicit and meaningful brand tag names. You must configure at least one brand to associate with a zone. If you don't configure a brand, the Account name is used as the default brand name.

To add or remove brands associated with a zone, complete the next procedure.

  1. On ‚ÄčControl Center‚Äč, go to ‚ėį > DNS SOLUTIONS > Edge DNS.

    The Zone list page opens.

  2. On the top toolbar, click Zone Protect.

    The Manage zone protection page opens to the Protected zones zones tab. The list of brands associated with each zone is displayed under the Brands heading.

  3. To add and remove brands associated with a zone, from its Actions menu, select Manage brands.

    The Manage the brands associated with zone [zone name] dialog opens.

  4. Use the Select brands field to add and remove brand tags.

    • To add a brand that was previously added to another zone, click in the Select brands field and select a brand tag from the list.
    • To add a new brand, enter a tag name to associate with the brand. Then either press Enter or click [new brand].
    • To remove a brand, click the x in the tag name.
  5. Click Submit.

    The dialog closes. On the Manage zone monitoring page, Monitored zones tab, brand updates for the selected zone appear.

Unprotect selected zones

You can unenroll one or more zones from domain monitoring.

  1. On ‚ÄčControl Center‚Äč, go to ‚ėį > DNS SOLUTIONS > Edge DNS.

    The Zone list page opens.

  2. On the top toolbar, click Zone protect.

    The Manage zone protection page opens to the Protected zones tab.

  3. Complete one of the following actions.

    • To unenroll one or multiple zones from domain monitoring, select the checkbox next to each zone that you want to unenroll.
    • To unenroll all zones in the list from domain monitoring, select the checkbox next to the Zone heading. Then click Unprotect selected zones.

    The Remove these zones from protection dialog opens.

  4. Click Submit.

    The dialog closes, and the Protected zones and Unprotected zones tabs on the Manage zone protection page are updated.

Display related domains report

You can display a related domains report for a zone, and then use the resulting data to check for possible brand spoofs and phishing domain names.

  1. On ‚ÄčControl Center‚Äč, go to ‚ėį > DNS SOLUTIONS > Edge DNS.

    The Zone list page opens.

  2. On the top toolbar, click Zone protect.

    The Manage zone protection page opens to the Protected zones tab.

  3. Locate a zone associated with the brand that you're interested in displaying related domains for, and in the Report column, click View.

    The Related domains report for zone [zone name] page opens. The page lists potentially dangerous domain names, sorted by the risk level they may pose to your business.

  4. On the Related domains report for zone [zone name] page, you can perform the following actions.

    • Download the related domains list as a .csv-formatted file. To download a .csv-formatted file containing a list of the related domains and their attributes, click Download related domains .csv file on the top toolbar.

    • View a screenshot of content hosted at a related domain. To display a screenshot of any content hosted at a related domain without navigating to the domain, under the Screenshot heading for the domain, click View .

    • Follow risk changes. To follow risk changes for one or more related domains, under the Domain heading, select the grayed-out follow flag () next to each domain of interest. Notice that the flag changes to the enabled state ().

      Alternatively, click the Actions menu for a related domain and select Follow.

    • Set priority. To set customer priority for one or more related domains, click the Actions menu for a domain and select Set Priority. The Set Priority dialog opens. From the Priority menu, select from these values: Important, Default, Ignore. Then click Submit.

    • Request takedown of fraudulent domain content. To submit an anonymous takedown request of domain content that poses a high risk to your business (for example, brand spoofing or phishing domain names), click the Actions menu for a domain and select Start Takedown. See Start a domain takedown.

    • View the status of you takedown requests. To view the status of a takedown request, click the Actions menu for a domain and select Takedown Status. See View takedown status.

    • Manage brand tags associated with a domain. Brand tags play an important role in determining the risk level of related domains. Brand tags are associated by account. To manage brand tags associated with a domain, click its Actions menu and select Tags. The Manage the tags associated with domain [domain name] dialog opens. See Manage brands.

Related domains report

Each domain in the Related domains report may contain the following attributes.

  • Domain. Name of the domain.

  • Risk level. Business risk indicator. Values: High, Medium, Low, Info. Related domains without a risk have a blank value.

  • Priority. Priority set by a domain user. Values: Important, Default, Ignore.

  • Threat Status. Indicates whether a takedown has been requested. Values: Open, Takedown. For takedown status details, see View takedown status.

  • Notifications. Specifies the most recent risk value change.

  • Status. Indicates whether the domain registration is live. Values: Live, Parked, Unknown. The value Unknown indicates that there is no automatic determination of a live website.

  • Updated (UTC). Timestamp of the most recent domain registration update, in UTC format. If there are no recent changes, the value is blank.

  • Screenshot. Click View to display a screenshot of the content that the related domain hosts.

  • Actions menu. Actions that you can perform for the select domain. The actions available for a domain vary depending on it's takedown status and follow status. Values: Follow, Unfollow, Set Priority, Start Takedown, Takedown Status, Tags.