Manage ZTC with the tray bar (Windows) or menu bar (macOS) status icon

Right click the ZTC icon in your system tray bar or menu bar to open the contextual menu.

From the contextual menu you can:

Click Open Client to bring up the client window.
Click Authenticate Now to authenticate with your service.
Click Logout to sign out.
Click Exit Client to close the client.

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Exiting the client or logging out of the service may render your enterprise resources inaccessible until you authenticate again. Make sure to save your work before closing the client or logging out.

The client icon changes, depending on the status of the client:

Client Icon	Client Status
	Access: Authenticated Threat Protection: Protected
	Access: Unauthenticated Warning status alert Threat Protection: Not Protected Warning status alert
	The client is not connected, not configured or disabled.
	Client update is available.
	Access or Threat Protection: Error status alert

If you have both Access and Threat Protection configured in your client, the component with a higher priority status takes precedence.

For example:
If your Access status is Authenticated and your Threat Protection status is Not Protected, the client icon displays a warning ().

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Depending on your operating system and its color theme, the tray bar or menu bar status icons might slightly differ from the ones shown here.

Access Status

You can check the current status of Access in the client's status bar.

How to

Left-click the ZTC icon on the Windows desktop tray bar or the macOS menu bar.
Akamai Zero Trust Client opens.
The current status of Access is displayed in the client's status bar.

Access reports on its status by displaying one of the following statuses:

Status	What does it mean?
Not enrolled	You haven’t configured your Akamai Zero Trust Client yet.
Disabled	The client couldn’t authenticate with your IdP, your IdP is unavailable or you disabled Remote Access.
Stopping	The client is terminating its connection with the IdP.
Starting	The client is connecting to your IdP to authenticate.
Unauthenticated	You’ve been logged out. You are not authenticated with your IdP.
Authenticated	You are connected and authenticated with your IdP. You have access to your enterprise resources.
Enrolling	Enrollment procedure is in progress after a client reset or first time configuration.

Threat Protection Status

You can check the current status of Threat Protection in the client's status bar.

How to

Left-click the ZTC icon on the Windows desktop tray bar or the macOS menu bar.
Akamai Zero Trust Client opens.
The current status of Threat Protection is displayed in the client's status bar.

Threat Protection reports on its status by displaying one of the following states:

Status	What does it mean?
Not enrolled	You haven’t configured your Akamai Zero Trust Client yet.
Protected	Threat Protection is enabled.
Not Protected	Threat Protection is disabled.
Loading	ZTC is setting up Threat Protection.

Segmentation Status

You can check the current status of Segmentation in the client's status bar.

How to

Left-click the ZTC icon on the Windows desktop tray bar or the macOS menu bar.
Akamai Zero Trust Client opens.
The current status of Segmentation is displayed in the client's status bar.

Segmentation reports on its status by displaying one of the following states:

Status	What does it mean?
Protected	Segmentation is enabled.
Not Protected	Segmentation is disabled.
Loading	ZTC is setting up Segmentation.

Check the account name

You can see the currently logged in account name in the client's status bar.

How to

Left-click the ZTC icon on the Windows desktop tray bar or the macOS menu bar.
Akamai Zero Trust Client opens.
You can find the account name in the top corner of the client window.