Breadcrumbs

The "Breadcrumbs" feature looks to improve real-time visibility of performance-impacting and error conditions for media streaming with Ion.

What it does

Breadcrumbs lets ​Akamai​ quickly do two things:

  1. Help you troubleshoot problems. When troubleshooting an issue, you typically need to contact us and provide client-side and ​Akamai​ edge IP information. We consult log information, along with some amount of back-and-forth communication to diagnose the issue. Breadcrumbs gives us more real-time visibility into the ​Akamai​ network, to better help us in troubleshooting your issues. While ​Akamai​ customer support can simply look at a specific line in a specific log file to identify a problem, they have to locate this specific content in the logs. With Breadcrumbs, a potential problem is specifically written as a "breadcrumbs" line in the logs, making it easier to locate.

  2. Leverage Breadcrumbs data. If your site or app can support it, you can configure it to get real-time insight regarding the ​Akamai​ network. Breadcrumbs data includes network health and the location in the ​Akamai​ network ("geo") used to serve content. You can collect this data from your site or app in a central location for review.

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You may not always identify the actual root cause of an issue with breadcrumbs data.

The bottom line

The Breadcrumbs service provides per HTTP transaction visibility into the ​Akamai​ platform, regardless of how deep within that platform, and simplifies log review for troubleshooting.

How to set up Breadcrumbs

Breadcrumbs is available for use with several ​Akamai​​ products, and its configuration is the same for all of them. See the Property Manager documentation for full usage instructions.