​API

Create a new case

post
https://{hostname}/case-management/v3/cases
📘

accountSwitchKey feature

This endpoint doesn't support the accountSwitchKey feature. Use the accountId member instead.

Category-specific input

Check this table to see which values are required for each case category.

CategoryCategory-specific input
Security
  • productName
  • problemName
  • policyDomainName
Business_Support
  • areaName
  • serviceName
  • parentAccountId
Professional_Services
  • productSolutionName
  • psPackageName
Billing-areaName
  • serviceName
  • parentAccountId
Technical
  • productName
  • problemName
Managed_Cloud
  • productName
  • problemName
Body Params
string
required
length ≤ 20
alsoNotify
array of strings
length ≥ 0
alsoNotify
alternateContact
object
string
length ≤ 255
string
enum
required
Allowed:
string
string
required
length ≤ 32000
string
length between 1 and 20
string
length ≤ 30
string
length ≤ 80
string
length ≤ 255
string
length ≤ 255
string
length ≤ 255
string
length ≤ 255
string
length ≤ 255
string
string
required
length ≤ 255
Response

Updated about 1 month ago

Language
URL
Response 
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application/json
Updated about 1 month ago