Case Management API

The Case Management v3 API helps you manage support requests to resolve any issues with your ​Akamai​ applications and services.

Use this API to track and manage various support cases and to open new cases. If you're a reseller, you can use this API to develop a customer support layer for third-party users.


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Due to compatibility constraints, the Case Management v3 experience may not work for some customers. If you can't access the new service, use Case Management v2. We're working on lifting those constraints.