Before using the API for the first time:

  • Review Get Started with APIs for details on how to set up client tokens to access any Akamai API. These tokens appear as custom hostnames that look like this: https://akzzXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.luna.akamaiapis.net.
  • To enable this API, choose the API service named Case Management, and set the access level to READ-WRITE.

After provisioning the API token, the user associated with the unique token can submit cases on behalf of other users.

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Provide feedback or ask a question in the developer community. You can also contact your ​Akamai​ account representative for support. We want to hear from you!