Welcome to Case Management

​Akamai​ support is committed to providing you the best possible service and support for your ​Akamai​ applications.
To create a case and notify ​Akamai​ support about your issues with ​Akamai​ products, you can use the API or its graphical user interface.

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The terms of your service agreement or contract supersede any information in this guide.

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Due to compatibility constraints, the Case Management v3 experience may not work for some customers. If you can't access the new service, use Case Management v2. We're working on lifting those constraints.

Developer tools

Case Management v3 API

What's new

Release notes