Welcome to Case Management

​Akamai​ support is committed to providing you the best possible service and support for your ​Akamai​ applications. To create a case and notify ​Akamai​ support about your issues with ​Akamai​ products, you can use the API or its graphical user interface.

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The terms of your service agreement or contract supersede any information in this guide.


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New Case Management experience

Try out our new, enhanced Case Management experience. See the Case Management v3 documentation to learn more about it.


Developer tools

Case Management v2 API

Case Management v3 API

What's new

Release notes