Changelog

Enhancements to the Community Case Management for Managed Cloud Operation (formerly BOCC) is now live.

Case Management v2 was deprecated on November 3, 2025 and is no longer supported.

Case Management v2 was deprecated on August 18, 2025 and is no longer supported.

Changes in UI:

The Beta version of the Case Management v3 API is now available.

The Beta version of the new Case Management experience is now available on Akamai Community.

The latest release for Case Management includes:

The latest update for the Case Management release includes:

The latest update for the Case Management release includes:

The latest update for the Case Management release includes: